Customer Ratings & Reviews
- Model:
- 77-80950
- SKU:
- 6450261
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the Defender Series Pro XT's excellent protection and compatibility with MagSafe accessories. Many appreciate its good fit and relatively light weight, finding it easy to use and compatible with wireless charging. However, some customers find the case somewhat bulky and expensive.
This summary was generated by AI based on customer reviews.
Not worth the money
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After only 8 months the bottom of the case broke apart. Won’t buy again
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear your eight-month-old Defender Series Pro XT Case has fallen on hard times, but not to worry—we are on the case! Just ping our handy Otters via the link below or at 1-855-688-7269 and we'll be glad to help restore maximum protection with a brand-new warranty replacement!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Quick fix only
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for a quick fix until you get the actual Defender too thin and flexible
No, I would not recommend this to a friendOtter not work the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter case for IPhone 23 Pro Max. Not a fan of it. It’s not easy to charge cordless with case on. It’s suppose to be able to charge it wireless but I find it doesn’t work to good. Not worth 69.99. I also find the case to be to slick to hold.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with your Defender Series Pro XT with MagSafe! While that case is compatible with Qi and MagSafe charging, when not using Apple MagSafe chargers, we do recommend OtterBox Power options for the best experience. If you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Nah bad case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap feeling case. Does not prevent dirt or dust from getting into the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not happy with the feeling of your case! While that case is designed to keep your ports protected from dirt and other debris, the rest of the case isn't 100% dustproof. We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your OtterBox, feel free to call us at 1-855-688-7269, and we'd be more than happy to get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit, Magsafe, Protection
Protection + Convenience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have a silicone case for my iPhone 12 Pro Max but wanted one that offered protection for daily use. Thought about the Defender Pro, but saw this one offered Mag Safe compatibility and went with this one instead. It lacks the “rubber cover” that most of the Otterbox cases have these days. The back of this case is smooth. I’m guessing this is due to it being Mag Safe. I like it. Feels good in the hand. Protection wise, it lives up to the name. Cameras and screen are both protected. There is a cover for the charger port but the ringer switch is exposed inside a recessed area and a little difficult to maneuver. Not a big issue for me, since phone is usually on silent anyways. My Apple Mag Safe wallet snapped on without an issue at all and the hold was strong. Only drawback is that it is a little difficult to figure out how to put the case on initially. There is a little top portion you have to pry and dig out upon purchase from under the lip of the case. Maybe it was just me, but this could have been a little easier. However, once in and on, I have loved using this case. In conclusion, highly recommend. The safety of Otterbox with the ability to use Mag Safe devices that make the 12 awesome.
I would recommend this to a friend Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, slick and slippery. Big mistake to purchase this for the MagSafe.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series XT with MagSafe! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your troubles. If you run into any other issues, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
- Pros mentioned:Magsafe, Protection
Very good case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection while still having MagSafe. Would recommend for everyone
I would recommend this to a friend