Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$91.99
Save $3
The comparable value is $94.99

Customer reviews

Rating 4.4 out of 5 stars with 188 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Defender Series Pro XT for Samsung Galaxy Z Fold7 provides great protection and is made with good materials. Many find the case adds serious grip with non-slip edges and has wireless charging capabilities. However, some customers find the case too big and thick, while others have concerns about the hinge design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 188 reviews
  • Rated 5 out of 5 stars

    Zfold 7 otterbox case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case! Strong bulky but has handled every drop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great reliable product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect design & durability. Will definitely recommend & would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    I thought it would last

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 2 months, dropped and hinge protection broke off. It did protect my phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Outthere box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its rugged it hold extremely firm to my phone just no clip is th3 bumber

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the phone feel super durable great case reommend for z fold

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had a case for my Fold 7 but wanted something that provided maximum protection. Quite simply, I was very disappointed. The case is cheap and so not worth the $. The worst part is the lip surrounding the lenses - poor design & bad look. The Spigen case I have presently has far more protection, better looks/feel and half the price. I returned this otterbox as soon as I received it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback regarding the Defender Series Pro XT for Samsung Galaxy Z Fold7. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Good hinges. Case is flush with folding screen

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 2 out of 5 stars

    2 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star for each month it lasted me :( thankfully has a 7 year warranty

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service everyon was so helpful!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Way expensive!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection, charge port cover is annoyingly hard to open, over $100 is crazy for a case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. Please reach out to our Customer Service Team via chat if we can be of any further assistance! OtterBox

  • Rated 2 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No screen protector...very difficult to use fingerprint

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We understand how important screen protection and fingerprint functionality are for your device. The Defender Series Pro XT is designed for durability. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 2 out of 5 stars

    Bulkmaster5000

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ridiculously thick for such a beautifuly thin device

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Cons mentioned:
    Bulkiness
    Best Buy Employee

    Rated 1 out of 5 stars

    Very bulky

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Very Bulky and requires too much adhesive to stay on not to mention makes it hard to use the edges of the screen and the fingerprint sensor on side

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Cons mentioned:
    Bulkiness

    Rated 1 out of 5 stars

    Cost me 100$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke the inside screen cause it was made to tight so i had to spend another 100$ to get it fixed

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case. OtterBox

  • Cons mentioned:
    Bulkiness

    Rated 1 out of 5 stars

    Fragile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for one 2 foot drop, then the hinge breaks off.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    I didnt like it too much

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for drops and protecting but the mag safe on the phone doesnt work, it doesnt stick to any magsafe surface and the magsafe position is off

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Rated 1 out of 5 stars

    not worth the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my humble opinion this case is too bulky and definitely not worth the price....

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 2 out of 5 stars

    Peels screen protectors at the corners

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps peeling up my screen protector when unfolding the phone and using the case in general.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Cons mentioned:
    Bulkiness

    Rated 1 out of 5 stars

    Too Chunky

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is too chunky. It makes the phone hinge feel grindy.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback. We have taken your feedback to the company for future consideration. OtterBox

  • Rated 1 out of 5 stars

    Worthless cover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product doesn't worth the price. The quality is too low for SAMSUNG FOLD 7. It even reduced the beauty and value of the phone. I've removed it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox