Customer Ratings & Reviews
- Model:
- 77-98230
- |
- SKU:
- 6632922
Customer reviews
Rating 4.4 out of 5 stars with 188 reviews
(188 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers consistently note the Defender Series Pro XT for Samsung Galaxy Z Fold7 provides great protection and is made with good materials. Many find the case adds serious grip with non-slip edges and has wireless charging capabilities. However, some customers find the case too big and thick, while others have concerns about the hinge design.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Zfold 7 otterbox case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case! Strong bulky but has handled every drop
I would recommend this to a friendRated 5 out of 5 stars
Great reliable product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect design & durability. Will definitely recommend & would purchase again
I would recommend this to a friend- Pros mentioned:Protection
Rated 2 out of 5 stars
I thought it would last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Owned for 2 months, dropped and hinge protection broke off. It did protect my phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Rated 5 out of 5 stars
Outthere box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its rugged it hold extremely firm to my phone just no clip is th3 bumber
I would recommend this to a friendRated 5 out of 5 stars
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the phone feel super durable great case reommend for z fold
I would recommend this to a friendRated 1 out of 5 stars
Do not waste your money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already had a case for my Fold 7 but wanted something that provided maximum protection. Quite simply, I was very disappointed. The case is cheap and so not worth the $. The worst part is the lip surrounding the lenses - poor design & bad look. The Spigen case I have presently has far more protection, better looks/feel and half the price. I returned this otterbox as soon as I received it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback regarding the Defender Series Pro XT for Samsung Galaxy Z Fold7. We have taken your feedback to the company for future consideration.
Rated 5 out of 5 stars
Great case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case! Good hinges. Case is flush with folding screen
I would recommend this to a friend- Cons mentioned:Bulkiness
Rated 2 out of 5 stars
2 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1 star for each month it lasted me :( thankfully has a 7 year warranty
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service everyon was so helpful!
I would recommend this to a friendRated 2 out of 5 stars
Way expensive!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good protection, charge port cover is annoyingly hard to open, over $100 is crazy for a case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration. Please reach out to our Customer Service Team via chat if we can be of any further assistance!
Rated 2 out of 5 stars
Not worth the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No screen protector...very difficult to use fingerprint
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We understand how important screen protection and fingerprint functionality are for your device. The Defender Series Pro XT is designed for durability. Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
Rated 2 out of 5 stars
Bulkmaster5000
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ridiculously thick for such a beautifuly thin device
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
- Cons mentioned:Bulkiness
Rated 1 out of 5 stars
Very bulky
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Very Bulky and requires too much adhesive to stay on not to mention makes it hard to use the edges of the screen and the fingerprint sensor on side
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! We are always trying to make our warranty process as simple as possible and are happy to help! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this!
- Cons mentioned:Bulkiness
Rated 1 out of 5 stars
Cost me 100$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke the inside screen cause it was made to tight so i had to spend another 100$ to get it fixed
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
- Cons mentioned:Bulkiness
Rated 1 out of 5 stars
Fragile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for one 2 foot drop, then the hinge breaks off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Rated 2 out of 5 stars
I didnt like it too much
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great for drops and protecting but the mag safe on the phone doesnt work, it doesnt stick to any magsafe surface and the magsafe position is off
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
Rated 1 out of 5 stars
not worth the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my humble opinion this case is too bulky and definitely not worth the price....
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this!
Rated 2 out of 5 stars
Peels screen protectors at the corners
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps peeling up my screen protector when unfolding the phone and using the case in general.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation.
- Cons mentioned:Bulkiness
Rated 1 out of 5 stars
Too Chunky
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is too chunky. It makes the phone hinge feel grindy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback. We have taken your feedback to the company for future consideration.
Rated 1 out of 5 stars
Worthless cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product doesn't worth the price. The quality is too low for SAMSUNG FOLD 7. It even reduced the beauty and value of the phone. I've removed it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thank you for your feedback! Please reach out to our CS team via chat and we are happy to help with any questions or concerns you may have on this!



