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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 61 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, high-quality materials, and snug fit. Many appreciate its durability and slim profile, despite some concerns about the charger port cover's durability and the lack of a built-in screen protector. Positive feedback frequently highlights the case's ability to safeguard the phone effectively. While some users found the case slightly bulky, the overall consensus points to a well-made and protective product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-61 of 61 reviews
  • Cons mentioned:
    Screen cover

    Rated 1 out of 5 stars

    Screen protector

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needs a screen protector like the original case. Very disappointed that they didn’t even mention that in the description.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with that Defender Series XT screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

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