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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 189 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro XT's excellent protection and snug fit, frequently praising its compatibility with MagSafe and the improved grip it provides. While some find the price point high, many appreciate the case's quality and ease of use, including its seamless integration with wireless charging. The case is described as protective without being overly bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 189 reviews
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Case Just Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits just fine and is supposed to be as good as the otterbox defender I have always used, AND supposed to let you charge wirelessly, but even though I bought a magnetic wireless charger, there’s still a lot of difficulty trying to charge wirelessly so have to plug in. Prob should have waited to buy a case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Susan!
      We apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions! OtterBox

  • Rated 5 out of 5 stars

    Great Case for iPhone 15 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great clear case that provides a comfortable grip for holding onto your phone. the port cover keeps dust and other debris from damaging your ports and speakers. Impact wise this is a solid case that snuggly holds your iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case for iPhone 15 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice but debris collects under case on phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Otterbox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Highly recommend! Fits my lifestyle perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    OtterBox iPhone 15 case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual OtterBox is up to standard keeping my phone safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to replace her old one, and she loves it. I recommned this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and functional!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new iphone 15 pro. Looks super cute with the blue titanium color way. It also had a small slot in the bottom for cute decorative strap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good GOOD GOOD GOOD Good GOOD GOOD GOOD Good GOOD GOOD GOOD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box iPhone 15pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and sturdy phone case . Love the edge protection compared to cheap Amazon cases. Worth the extra money to protect your 1,500 dollar phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an all black defender but, they were out of them. I took a chance and got this case instead. It’s just as durable and actually looks pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am rough on my phones and drop them ofteb (usually less than 6 feet). This case is great and is holding up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Your staff was great installing it and the screen protector on my new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter box cases! I feel so secure with my phone when protected by otter box. They have always served me well!

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 1 out of 5 stars

    Worst iPhone case ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone corners are protected. The rest of the case is garbage! A monster fingerprint magnet! The back of the case is a scratch magnet. Wouldn’t recommend this case EVER! The only iPhone 15 Pro Best Buy had. If OtterBox supply department wasn’t forked up I would have the case I really want. Try again

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for my new phone . Bit pricey i would have got it on discount but i need to protect my mobile devices asap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my new iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always the experience we get at Best Buy is great!! My daughter loves her new case for her new iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case works and looks great. I like that it has a cover for the charger port. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for the best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the case I needed. Customer Svc recommendation was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is a great case for the money wouldn’t buy anything else!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people, was checked out at a sufficient time.

    I would recommend this to a friend