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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro XT's excellent protection and snug fit, frequently praising its compatibility with MagSafe and the improved grip it provides. While some find the price point high, many appreciate the case's quality and ease of use, including its seamless integration with wireless charging. The case is described as protective without being overly bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 193 reviews
  • Rated 5 out of 5 stars

    Best Buy for the best buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the case I needed. Customer Svc recommendation was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice people, was checked out at a sufficient time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 15 pro case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It’s cute but keeps my phone safe! I haven’t had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you work outdoors, no need to worry if you drop your phone with this case

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 1 out of 5 stars

    Worst iPhone case ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone corners are protected. The rest of the case is garbage! A monster fingerprint magnet! The back of the case is a scratch magnet. Wouldn’t recommend this case EVER! The only iPhone 15 Pro Best Buy had. If OtterBox supply department wasn’t forked up I would have the case I really want. Try again

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product will definitely recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone Pro case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, had many choices to choose from, excellent price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a clear, durable case and this did the trick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fantastic becuse you to see the beautiful color of my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has not failed me, so I keep buying them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that its magsafe but dont like that it constantly trys to eject the phone from the case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you are experiencing an issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service and great products! I will be returning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves the phone case great price and value for the brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. geek squad put protective cover on for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful case holds up very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful case holds up very well…………………………………..,,..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get my outlook calendar syncing with iPhone calendar…nobody seems to know how.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box case for IPhone 15

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid product with lifetime warranty on the glass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a phone case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is a nice case I would buy again it works well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the worst otter box I’ve had. I will never purchase an otter box again. This box would crack the back of my phone and it is not a durable case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s decent for the price. Not the best. But does the job.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Terman! We hope with over time and with use you grow to enjoy the protective nature and features of the Defender Pro XT Series case. If we may be of any assistance with questions or concerns regarding the case in the future, please do not hesitate to reach out to our Customer Service Team, as we are always more than happy to help! OtterBox