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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 130 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers praise the Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro for its excellent protection, build quality, and grip. Users appreciate the snug fit and flawless MagSafe compatibility. Some customers wished for a built-in screen protector, while others found the case less bulky compared to previous versions. Many also find the case's appearance amazing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 130 reviews
  • Pros mentioned:
    Appearance, Protection

    Rated 5 out of 5 stars

    Well worth the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good a feels like it will work well. Also provides great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Superb protection

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case with full protection. Great feature is the dust cover for the charging port. Definitely recommend for anyone who wants full protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was a little skeptical about this case but after using it, it is amazing. I am a clumsy person and drop my phone constantly. It works!!! Highly recommend this case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good not great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product served its purpose of protecting my phone. I found it hard to keep clean and even almost slick in my hand and hard to hold on to. I wouldn’t deter anyone from buying this if you have an office job where you can keep your electronics cleaned or even take the phone out periodically and clean it. Overall, I’d rate this a 7 out of 10, good product… just not ideal for me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We are always looking to improve our cases with each iteration! If you need help with your case, we are happy to help! Please reach out to our CS team via chat and we are more than happy to assist! OtterBox

  • Rated 5 out of 5 stars

    Very strong phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is strong & absorbs impact very well! Have been using it for a couple days and my phone fell off the back of a truck and was still perfectly fine!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Great protective and stylish case

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I purchased this case because I wanted a transparent one, but I disliked the ones that turn yellow. Therefore, I chose this one, and it has been excellent. Because it really does a good job protecting my phone and in my opinion is very stylish

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    You get what you pay for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is sturdy as expected from OtterBox. Like that there were several design options to choose from. Case is thick but that provides more protection. Bought it for my son to protect in case of accidental drops. Haven't had any issues with this brand in the past and don't expect any going forward. Yes, the brand does cost more than some other companies but they stand behind their product.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    iPhone 16 Pro OtterBox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product very durable no problems whatsoever and very long lasting 100% recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox Case :)

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been a very protective and comfortable case to have. I love the two-piece design is has and the ease of use when putting the case on. It has been one of the most comfortable and protective cases I’ve owned and i can’t see myself using any other brand from now on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Not The Cases Fault

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox case is awesome. I’ve used the same model on previous iphones and can’t complain. However the “camera action button” on iphone leaves an awkward cutout in the case which just seems to be out of place. Additionally that makes it hard to hold as a right handed person. However, its not the cases fault as they did the best they could with what they had.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best of the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OtterBox cases. I had a phone for 5 yrs and dropped it so many times and it was in perfect shape when I traded it in. I highly recommend this case as it provides the best protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, but I wish it had more protection near the cameras. I've got two under two and one of the camera's is already cracked. It makes me really sad. I wish I could find an otter box with better camera protection. The case has not turned any weird off clear colors. It still looks great despite the dirt and kids that it's exposed too.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very safe as we always have our phone thrown by kids everywhere

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed a clear case with some rubber to stop my phone from sliding out of my pocket regularly. Good build quality and backed by a good warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent engineering by “Otterbox”! I’m very happy with the quality, and results this case offers!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good match for my iPhone 16 pro. Not too bulky and sturdy. Didn't like the open button on the side, but overall is a good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox defender series fits phone well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case. The cut of the design fits my hand perfectly. I can reach the buttons on my phone with ease. It works well with the MagSafe power pack.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best cover evah!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Would recommend it to anyone who needs extra protection!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality so far his lasted a year but if the phone does land on the face make sure you have a screen protector cuz the glass will crack

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and affordable phone case. I'm recommend this phone case for All . Last time I drop my phone from 3 story building and nothing happened

    I would recommend this to a friend