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Customer Ratings & Reviews

$79.99

Customer reviews

Rating 4.6 out of 5 stars with 298 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the product's great protection, perfect fit, exceptional build quality, and improved grip. They also appreciate its appealing appearance, wireless charging compatibility, and scratch resistance. However, some customers find the phone case to be bulky, and a few noted an exposed camera cutout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 298 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best case for iPhone 16 promax

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Protects screen and camera lenses. Perfect fit. Best case to still have your phone color visible.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection I expect from OtterBox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection without being excessively bulky. There are thinner cases available, but this one suits our needs well, balancing size and protection. It’s taken several drops already and served its purpose. Also has wireless charging and can magnetically attach to a mount in the car, great convenience!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a really great case you feel completely safe if you accidentally put a little water on it or drop it it bounces in your confident you won’t have to go back to the store and buy a new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is very well protected. I have had a few drops and there is no damages to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Iphone 16 Pro Max Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality, Great Price. Will definitely stay with the OtterBox case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case! It is a little bulky, but it is super protective. I already dropped my phone and it looks perfect. I love I can still see the desert finish. I see reviews mebtioning the side being opened that has not bothered me one bit. I sometimes have my hand on the camera control button, but doesnt open the camera. The sides are super grippy which is amazing. I purchased other cases and i always came back to this one. I am so glad i went with this. I went with the black and it looks incredible with my lovehandle grip. Only downfall is the smudges, but a good microfiber cloth clears then right up.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great. Fits great and feels safe. Definitely buying again.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant go wrong with an Otter Box case! They are some of the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good. I don’t like that it’s not protected near the slider camera button. Leaves the screen open to be damaged.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Thank you for your feedback! Please reach out to our Customer Service team via chat and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 2 out of 5 stars

    Not 100% happy, but I still like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this impulsively, so I force myself to keep it… Very durable and cute case, however, the magsafe feature is no good. The magnet came off??? I’m not sure how but I’ve never seen a case where it does that. I’m happy with it for customizing reasons, but MagSafe efficiency isn’t included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very lightweight and easy to install and can see original phone color .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I will buy again for my other phones.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Otterbox missed the mark on this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of Otterbox since the iPhone 6. Had a Defender XT for my 14 PM and loved it. Removed it from the case a couple days ago and still looks brand new. Figured I's stick with them for my 16 PM and was greatly disappointed. To accommodate the new camera button, they just took a chunk out of the side of the case. This leaves part of the phone completely vulnerable and open to scratches/dings/etc. Figured they would've come up with a better way to resolve this. Even some of the cheaper cases have a thin piece of plastic that's slightly beveled so you can use the button while still offering some protection to the case. Not sure if this was just them rushing a product out to market just for revenue but this is a really poor solution here.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! This case was designed to encompass the rugged durability of the Defender Series that you have grown to know and rely on while accommodating the features inherent to the device itself. Please reach out to our CS Team by phone or via chat if further questions arise, as we are happy to help! OtterBox

  • Rated 3 out of 5 stars

    So far, so so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case does its job. Havent dropped it yet to test it, Internal magnets do come off amd this is within a week of having it………

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that the magnet portion of this case has dislodged. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Fell apart/Yellowed after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two months it yellowed and the magnetic charging pieces fell out of the case. Now I have to remove my phone from the case to charge it on my nightstand.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great Limited Lifetime Warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Build quality, Fit

    Rated 4 out of 5 stars

    Decent case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent case overall. I chose this case for my new iPhone Pro Max because it offered the clip holster accessory that I like to use. For my previous iPhones I had always purchased the 3 piece OtterBox Defender case with the top and bottom plastic covers and the full rubber exterior encasing. The gripe with those was that the rubber encasing would swell with time and start peeling away from the plastic case. This version of the Defender case is only a 2 piece, with the main piece being the backing and a much smaller and thinner top piece being the top bezel that secures the phone within the case. Overall I like this case more. It’s thinner, sleeker and much less bulkier than the 3-piece style and does not have a separate rubber exterior. With the perimeter of this case being more hardened rubber and plastic, I hope it lasts longer and maintains its integrity better. It fits well within the clip holster and feels much better to hold due to its sleeker design. The only gripe about this case so far is that due to the iPhone 16 design with that camera button that needs to remain exposed the lower right section of the case is kind of separated to allow for this exposed button and as a result you often have some slight movement of the lower right part of the phone within the case probably due to the reduction of structural integrity due to the lack of top bezel uniformity. This is not the case’s fault as its accommodating the phone’s design but whereas all the other parts of the case feel solid with no movement of the phone within, the lower right section does have some internal movement which may be an issue for some folks. But this does not appear to affect the case or its protection capacity. The other note is that the small and thin top bezel can be quite difficult to separate when you want to remove the phone from the case. I found that starting in that open segment where the camera side button is on the lower right is the best starting spot to separate the top bezel for removal. Overall I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit, Protection

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review for iPhone 16 Pro Max Case I recently purchased a case for my iPhone 16 Pro Max, and I am thoroughly impressed with its sturdiness. The build quality is exceptional, providing robust protection for my phone without adding excessive bulk. The materials used make it feel both durable and premium, ensuring my phone is safe from accidental drops and bumps. The fit is perfect, snugly enveloping my iPhone and aligning seamlessly with the device's buttons and ports. Overall, I have no complaints at all. This case offers excellent value for the peace of mind it provides. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The caee probided excellent protection, it is not bulky or heavy. The case feels really well built, magsafe works great on the case.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Build quality, Grip

    Rated 5 out of 5 stars

    Iphone otter ox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sturdy, very grippable looks great at a fantastic price!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Great Case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great. I definitely feel like my phone is safe from any drops. It also works with my otterbox belt clip which is great since the case is bulky and I'd prefer not to use my pockets. The plus is that I can use a wireless charger with this as well.

    I would recommend this to a friend