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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 259 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max for its protection, perfect fit, and exceptional build quality. Users appreciate the improved grip and MagSafe compatibility offered by the case. However, some customers find the phone case to be bulky, and a few have concerns about the camera cutout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 259 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Great quality. Fits the phone perfect!

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid without the bulk of the old model. Very dependable on drops

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Great case

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife dropped her old phone and it cracked and started doing weird things. Shes dropped her new phone in this case has barely gotten scufred and her phone still works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chronic phone droppers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone falls from my hands 10+ times a day, I know it’s protected with this case. All the buttons are accessible, it wipes clean easily and I can actually enjoy my iPhones beauty without compromising for protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lasted me over a year!!! Strong and reliable, dropped over 5 times and not a scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and durable. Feels sturdy and looks great on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Unbreakable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need more of these. There beautiful in color & sturdier than my old box

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, fits perfect on my phone, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Excellent iPhone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is light in your hands and not slippery. Has great appearance on iPhone 16 pro max l’m throughly pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    El mejor protector de teléfono, funcional y practico, protege el teclado 360 grados

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 16 case review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes as new, clean and fits very well. easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product all we buy defender cases Awesome product

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is solid. What is expected from an Otterbox Defender.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case for my new phone, add a screen protector seems unbreakable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this back in October 2024 and I’m still using it till this day! No cracks and still strong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my phone and still can fit my phone in my back pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new case. It has a sleek design almost feels like there’s no case on my phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product!! Very good for protect my iphone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case looks nice on the phone. I drop my phone and my phone still shattered.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case it’s perfect! Great fit very durable looks really nice!

    I would recommend this to a friend
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