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Customer Ratings & Reviews

Your price for this item is $34.99
The comparable value price is $79.99

Customer reviews

Rating 4.7 out of 5 stars with 242 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and lightweight design of the Defender Series ProXT case. Many appreciate the case's compatibility with MagSafe charging and its easy installation. While some find the price point high, positive feedback also highlights the case's quality, stylish design, and secure grip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 242 reviews
  • Rated 5 out of 5 stars

    Gorgeous

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Practical & great to look at both!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very tough case. Good quality and looks nice but a little bulky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my son's phone and it has been holding up well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, amazing fall protection, overall great case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 13

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what I needed and the service by the Best Buy people was excellent!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, very protective and durable. I do recommend it to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box to the rescue again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product as always. It is durable and cool looking. My daughter loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good fitting case, could be a bit better. Magnetic charging works good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT JUST DID EVERYTHING I WAS LOOKING GOR BEST EVER

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ottobox-ed in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and solves the issue i was having with the previous case where noone could hear me talking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is awesome! Works perfectly with magsafe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job as advertised. Which is often a rarity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case and it’s does what it does!!! And has the maximum power!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing the cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says in the directions there should be a cover. I couldn’t find one. Will have to use and just get a glass screen protector for it. My mother drops her phone a lot.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 3 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is way over priced. I’m not sure because it was purchased at Best Buy but it seems like lots of things were overpriced.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for the feedback on our product! We work diligently to improve our products and pricing through your feedback. If you are having issues with your product, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    broke easily

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the case broke on me after i dropped it i the case has more then two pieces

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    Poor material construction

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case for a phone but where is the material produced?

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are a global company and we produce our cases across the globe. If you are having issues with your product, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    Hard to take on and off

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard case to put on but once on its durable. If you like switching your cases often I don't recommend it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Bryce, We’re so sorry to hear about the trouble with the installation of your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, if we can help in any way with the installation in the future! OtterBox

  • Rated 2 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item and purchased another brand. Different brand was more secure and durable

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Lance! We apologize that the Defender XT Series case was not to your liking. While it sounds like you have remedied the situation via return, please know our Customer Service Team is always happy to assist. OtterBox

  • Rated 1 out of 5 stars

    Overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way too pricey and doesnt seem to protect the phone very well.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! This case is an excellent choice for rugged protection of your device. If there are any questions we can answer or anything we can do to help as you enjoy the case, please reach out to our Customer Service Team, as we are always happy to help! OtterBox