Customer Ratings & Reviews
- Model:
- 77-93338/77-98196
- SKU:
- 6548611
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Defender Series Pro XT Hard Shell for its excellent protection, good fit, and appealing design. Users appreciate the enhanced grip, seamless MagSafe compatibility, and overall case quality. While some find it slightly bulky and a bit expensive, the case's ease of use and wireless charging compatibility are also well-received.
This summary was generated by AI based on customer reviews.
Otter box to the rescue again
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product as always. It is durable and cool looking. My daughter loves it
I would recommend this to a friendOwner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS PRODUCT JUST DID EVERYTHING I WAS LOOKING GOR BEST EVER
I would recommend this to a friendPretty good case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good fitting case, could be a bit better. Magnetic charging works good.
I would recommend this to a friendPoor Quality
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox has slowly been failing in its quality department. Been using their products for nearly 12 years and only since a few years ago did I notice they are really lacking. Cases fall apart, degrade or otherwise are super stiff. Would not recommend. I didnt drop my phone more than 3 feet and it still managed to chip my tempered glass. Really bad business now.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Great phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case is awesome! Works perfectly with magsafe
I would recommend this to a friendOttobox-ed in
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and solves the issue i was having with the previous case where noone could hear me talking
I would recommend this to a friendSimple
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job as advertised. Which is often a rarity.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case and it’s does what it does!!! And has the maximum power!
I would recommend this to a friendPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is way over priced. I’m not sure because it was purchased at Best Buy but it seems like lots of things were overpriced.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for the feedback on our product! We work diligently to improve our products and pricing through your feedback. If you are having issues with your product, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Missing the cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It says in the directions there should be a cover. I couldn’t find one. Will have to use and just get a glass screen protector for it. My mother drops her phone a lot.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this!
broke easily
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the case broke on me after i dropped it i the case has more then two pieces
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this!
Hard to take on and off
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard case to put on but once on its durable. If you like switching your cases often I don't recommend it.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Bryce, We’re so sorry to hear about the trouble with the installation of your product! Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, if we can help in any way with the installation in the future!
Poor material construction
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great case for a phone but where is the material produced?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are a global company and we produce our cases across the globe. If you are having issues with your product, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item and purchased another brand. Different brand was more secure and durable
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Lance! We apologize that the Defender XT Series case was not to your liking. While it sounds like you have remedied the situation via return, please know our Customer Service Team is always happy to assist.
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed. In this case I would think that it would protect my phone for a little fall and it didn’t back of my phone cracked, and the color is starting to peel off as well. Very disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Overpriced
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way too pricey and doesnt seem to protect the phone very well.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! This case is an excellent choice for rugged protection of your device. If there are any questions we can answer or anything we can do to help as you enjoy the case, please reach out to our Customer Service Team, as we are always happy to help!
A phone case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is strong and protects my phone good i will recommend
I would recommend this to a friend- Pros mentioned:Protection
Best Investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This cas is so sturdy, I purchased this this for my 13 year old son. Since placing it on his phone he has dropped it several times without a stratch. Great investment.
I would recommend this to a friend