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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $69.95

Customer reviews

Rating 4.7 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Defender Series Pro XT MagSafe Hard Shell for its excellent protection and snug fit, highlighting the positive impact on their phone's handling and the effective MagSafe functionality. While some find the case slightly bulky and note the lack of a screen protector, many appreciate its lightweight design and ease of use. The price point is a concern for a few customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 193 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product for iPhone 14. I would recommend to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product , keeps my phone secure and safe with every fall

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and stylish. This case fits my iPhone 13 perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product very protective would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case it makes my blue iphone stand out ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Strong magnet when attaching to MagSafe accessories and I like the clear back to show off the color of the phone. It’s also a little thinner than the traditional defender which is convenient when throwing it in a pocket or purse.

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and safe case just had a fit my phone. The volume buttons didn’t line up

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lasted for about 3 months before it started falling apart

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Alenna! We apologize that your Defender XT Series case began falling apart. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good size and fit for the camera. The case seems very tough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lady D

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OtterBox phone protectors! You only had a few in stock. Your otterbox options were depleted. I had to settle for something a little different than the one I wanted.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone cover a little tough to put together cool

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      So sorry if you had some trouble while getting the Defender Series Pro XT case situated on your iPhone 14/13. Were you able to separate that case into two pieces before applying it to your device? We'll provide a link to one of our installation videos for you below that we hope helps. Please feel free to give our customer service team a call at 1-855-688-7269 with any other questions or concerns.

      https://www.youtube.com/watch?v=3_a4l6aGqdw

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Great case, not too heavy or bulky!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case, not bulky or heavy at all! I just upgraded to the 13 the other day and its been a fantastic case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. I’ve been having otter box cases for years now and as expected it looked great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Defender Series does the job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this model of OtterBox is as good as the previous models I have owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cell phone case! Durability is what I need and this otter case provides that

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 1 out of 5 stars

    OtterBox Defender for iPhone 13 and 14

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed that this OtterBox design did not include screen protectors like prior Defender models.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! So sorry to hear the Defender Series Pro XT case wasn't quite what you were expecting. Our engineers removed the built-in screen protector from our Defender Series case a few years back to ensure complete functionality with the newest devices. This case was designed to provide even more drop protection to your device even without the built-in screen protector. If you're looking for that next level or protection though, we'd recommend pairing this case with one of our trusted screen protectors, like the Alpha or Amplify Glass. We sincerely appreciate you taking the time to share this feedback with us and we'll be sure to shoot your thoughts up the ladder to our design team for you. Please feel free to give our customer service team a call at 1-855-688-7269 with any questions or concerns.

      Best,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shows off the color of the ohone and works great with MagSafe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 14

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and battery life. Display screen is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and not super expensive either so works out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is nice, i can still see the color of my phone.

    I would recommend this to a friend