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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $69.95

Customer reviews

Rating 4.6 out of 5 stars with 125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro XT MagSafe Hard Shell's protective qualities, high-quality build, and compatibility with MagSafe wireless charging. However, some users found the case challenging to install and slightly bulky, while others noted concerns about the fit. A few customers also mentioned needing a separate screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Pros mentioned:
    Price, Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection, great price, a little difficult to apply to phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPhone OtterBox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleekness of the iPhone case & the protection it gives the phone. Appreciated getting it at a discounted price due to being Total Tech member. It was difficult to put on. A Best Buy employee did it for me.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as described. Its a little tough to put on. But would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    1 out of 10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to get on or off and also not very appealing.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      So sorry to hear the Defender Series Pro XT case for your iPhone 14 Plus wasn't quite what you were hoping for. Were you able to separate the case into two piece before applying it to your device? We'll provide a link to our installation video for you below that we hope helps. We'd love to hear more of your thoughts on this case though. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.

      https://www.youtube.com/watch?v=3_a4l6aGqdw

      Kindly,
      OtterBox Customer Support OtterBox