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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 306 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and good fit of the Defender Series Pro XT MagSafe Hard Shell case. Many appreciate its MagSafe compatibility and the secure grip it provides, while also highlighting its lightweight design and high-quality feel. However, some find the case challenging to install and a bit pricey. The bulkiness of the case and the absence of a screen protector were also mentioned as drawbacks by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 306 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best 14 Pro case out there

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been cured of my iPhone case addiction with this case! This is perfect! It’s a pain to get on but once it’s on it’s EXCELLENT! For years I’ve been searching for the perfect combo of grippy rubber texture, clear back, in/out of pockets easily, good buttons, protection, slim profile- and this has checked all boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case for iPhone protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable & light weight but at the same time it actually protects any damage to the phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s Alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ALRIGHT. A little pricey but it looks nice and light weight. Doesn’t magnify unless you use the specific charger that goes with the case you can buy extra. Haven’t test drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality case. After a year of use no stretching of the rubber shell or damage to the hard shell portion after some pretty good drops.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone off the seventh story of a seventh day Adventist church and not a single scratch. Would definitely drop off the 7th floor again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly as intended. Very durable case with great look.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Exceptional Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned three iPhones and with each iPhone model I've always purchased an Otter Box case for protection. Given what the iPhone 14 Pro costs, I won't skimp on the device protection. I'm hard on cell phones when I take them in the field. The Otter Box Defender series protects the phone from a 3foot drop on a hard floor surface. Can't ask anything more from a case such as this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone cover

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good personal at best buy well trained and always glad to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100%

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone cases cover we like look still new it’s mean quality its very high 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sleekness of this case, and the fact that it is clear - so my rose gold phone isn't completely hidden with a protective case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes great products I always buy one for all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. Best Buy staff was very helpful with product selection and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you have a chiild, wrap it in and otterbox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hit my phone with a Sledgehammer!.... just kidding!.. but I could have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, charger port covered for added protection when at beach. I feel very confident my phone is protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for your buck

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price. Good quality phone protector.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at all cases available for my iPhone an liked this the most. Great case, good price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes awhile to put phone into cover. Very strong. Fits well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy was very helpful and did and awesome job making sure it was put on right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is my companion everywhere I go. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case much better than the Defender XT. I do wish there was a good quality lens protector.

    I would recommend this to a friend
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