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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1079 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro XT MagSafe Hard Shell for Apple iPhone 14 Pro Max, highlighting its excellent protection, perfect fit, and high-quality construction. The strong MagSafe magnets and grippy texture are also appreciated, along with its appealing design. However, some customers have noted challenges with the ease of use, installation, bulkiness, price, and compatibility with screen protectors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,079 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the style, protection, and quality of this case. I initially purchased an Apple brand leather case for my phone which showed too much wear and tear for my liking after only a few short months of use. The otterbox case looks like it will hold up much better in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Rugged and Reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rugged and reliable. Not easy to put in but it’s very protective

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Installation difficult, but otherwise great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So for all the parents out there with young kids, these save your life. They can take a ding and your phone will not be shattered (within reason, dont come after me when your kid drops it from a moving car and it gets run over by rush hour traffic). Installing was a pain since the lip of the rubber took some time to get around the plastic rim and the flap over the lightning port will likely fall off in time due to the weakness of the hinge.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Love this case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased a similar Cover, however it slipped out of my hand when I had gloves on I couldn’t hang onto it. This OtterBox has enough gripper around the outside that it doesn’t slip. And it has the extra protection around the camera which I love. It even makes it look nice from the back.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox phone case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly love this case, I upgraded to the 15 pro max and was still able to use it. It gave my phone great protection. I’m a clumsy person, I 10/10 recommend this case if you are too!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great look and protection,

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and seems to be made very well. Love the extra protection it seems to provide. The sides have a great feel, however I do not like how the back is very smooth. Like that you can see phone color through the back, but don’t like the slipperiness of the back of case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wonderful case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Obviously not that interesting to look at color wise but it’s very comfortable in the hand & I feel confident that my phone is protected in this case especially since I tend to unintentionally put a beating on my phones :/

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    iphone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very protective and not too bulky this is a good case and a must have for iphone users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and tough!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case, it’s light and tough. Can’t count how many times I’ve dropped my phone and it kept my phone safe. It was a little bit challenging to put on but once you figure out it’s pretty easy! To me, it’s worth getting!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hard to install; great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No instructions as to how to put it on the phone. Once on, it is great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing Case!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I have been a fan of otterbox on all of my phones. Otterbox finally got it right with the magsafe defender series. The case is very grippy, protective, and not bulky at all. This case is a vast improvement from the 12 and 13 pro max iterations.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was jamming out in the shower to some tunes when my phone fell from the window. It landed flat on its screen. My heart stopped. The water ran cold. I picked up my phone and low and behold… it was perfectly fine and I continued to jam out. Good day. Good music. Great case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use the case it has lasted a long time and sleek

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit, very snug. I hope I don’t need it but glad I have it in case of a drop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Heavy duty protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I frequently have a tendency to drop my phone (falls off the arm of the recliner), and this case adds loads of extra protection. In addition, it has a cover for the charging port, which I really like. If you value your phone & want maximum protection, this case is heavy duty.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sturdy case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be sturdy and strong. A little hard to put it on but I finally found that if you work from one corner and go around to each one yuh can finally get it in without feeling like you might break it.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Great value for great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s surprisingly slim and sleek. Seems pretty durable and sturdy. The MagSafe case also has no issue with my magnetic charger so it’s a perfect case for me. Otterbox cases have always been a reliable case for me and I expect nothing different from this one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Obsessed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m obsessed with this case by far my favorite and it is the second time I got this case. My phone falls a lot and this case really protects it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Purchased a month ago…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and stylish. Lightweight but sturdy. I gave it a 4 because although it saved my phone when it fell, the case unfortunately split on the top. So I’m ordering a new one..

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best of thes Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, wa bought for my son as xmas gift he took the phone out of the otter box and placed on a cheap case - 100 dollars later and apple care my son placed it again on the otter box love it

    I would recommend this to a friend