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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1079 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro XT MagSafe Hard Shell for Apple iPhone 14 Pro Max, highlighting its excellent protection, perfect fit, and high-quality construction. The strong MagSafe magnets and grippy texture are also appreciated, along with its appealing design. However, some customers have noted challenges with the ease of use, installation, bulkiness, price, and compatibility with screen protectors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,079 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. A lot of my clear cases in the past end up turning yellow is and the rubber tears but this one has held up especially with my line of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    held up

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case held up well for 2 years before trading my phone in

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Good grip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with grease and oil I’ve been trying to find a perfect case that whenever I have to grab my phone it won’t just slip out an it still has the MagSafe that I like I’m not dropping my phone every time. Love this case and would recommend it to anybody.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Installation

    Rated 4 out of 5 stars

    Plain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To bulky and plain hard to put on can’t see the colo of my phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is tight and easy to put on. I love the design. This is the best otter lbox case that i have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Classic reliable OtterBox durability! It was easy to put on and go on with my day too. I like the clear part lets my phone show a bit. Overall happy with my purchase. :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box iPhone 14 ProMax

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome looks great Shows the color of the phone good and seems to have great protection. A bunch of comments saying hard to install. Wrong I had no problem installing this case at all I’ve even taken it off once and reinstalled it. No problems. Gray case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an item i can definitely rely on a piece of mind even when the phone drops out my hands and i cant resch for it i dont have to worry that it will be broken or damged very well worth the spending

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox defender series Pro, mag safe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels heavy duty fits perfect, and real happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a nice combination of slim yet protective, fits snuggly around the phone and feels nice to hold. I would recommend this case for anyone who wants something that isn’t too bulky but also provides quality protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox iPhone case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this case. Was a bit hard to put on but love the protection it provides.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! It has the rubber grip of the normal otterbox defender and the thin profile of the XT pro. It was a little tough to put on at first, but this has been my favorite 14 pro max case so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox makes a great case.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with OtterBox (IMHO). Even though this model (for the iPhone) does not have a screen protection cover, it is still one of the best cases you can buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job in protected the screen and camera lenses but only on flat surfaces. Any slight bump or debris on a flat surface could make contact with the screen or camera. Putting it on an taking it off is a bit of a hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Amazing case!!

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing case, all my clear cases used to get dirty quick and weren’t protective, this case is all around sealed from all openings (expect speakers of course) So doesn’t internally get and dust or dirt

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    OtterBox does it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case is it a hard to put on? Overall a little too expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is a great case. I love how it protects my iPhone 14 Pro Max from any damages.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Otterbox cases. I’ve always used them for each phone I’ve had. This one came in a cool color and it’s a defender so I had to get it. So far so good with protecting my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is super protective snd yet stylish. I was about to catch it on safe of its irigibsl price $69 i was about to purchase it for $45. Thanks to best buy i was able to take jome an amazing product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for just over a year, it’s been dropped many times and has still held up well by protecting my phone. Some small cracks are on the bottom but otherwise it’s done its job.

    I would recommend this to a friend