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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1079 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro XT MagSafe Hard Shell for Apple iPhone 14 Pro Max, highlighting its excellent protection, perfect fit, and high-quality construction. The strong MagSafe magnets and grippy texture are also appreciated, along with its appealing design. However, some customers have noted challenges with the ease of use, installation, bulkiness, price, and compatibility with screen protectors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,079 reviews
  • Rated 5 out of 5 stars

    Amazing Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was everything I wanted in a phone case. Clear and sleek with the added benefit of being an OtterBox Defender Series! I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kinda tough to get on the phone but now that’s it’s on it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cover protects the phone well. However we had a screen protector put on and the case would push the edge of the screen protector up creating a bubble of the edge of the screen protector. Not the fault of the case but worth mentioning if you have a screen protector on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Fits well and is clear in the back for photos

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must Buy for Safety!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for your parents knowing they will drop their phones at some point. Upgraded their iPhones so naturally need to purchase this case.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    What You Expect From Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After you get past the difficult installation, the case has the great Otterbox feel you are used to! It looks great, showing off tbr cokor if your iphone and tbr Apple logo.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely keeping my phone safe. I’m often dropping my phone, but now I can feel like my phone is safe from getting damaged.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Simple and Protective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I despise bulky cases, which I suspect to be the reason why I end up with a broken phone every year or two. This case doesn’t add a ton of bulk and feels indestructible.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a super nice case. A little tricky to put on but feels secure once its together. First two peice case Ive used and love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    What else do you expect from OtterBox.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. It doesn’t interfere with wireless charging and protects my phone from my fumbles. Expectations met.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.I recommend this to anyone at anytime

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Didn't last but still quality case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't last but still quality case. The trip ended up breaking and in process of replacing. Lasted about a year.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Can’t go wrong with a otter box. The inside however, is easy to scuff. So use caution before putting it on or you will see it when the case is on

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Phone case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t dropped it yet but it feels great in my hands. Not slippery at all. For all who don’t know. The front clear plastic comes off then you insert phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    TIGHT squeeze

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY hard to get my new phone into this case and I'm not sure I'll ever be able to get it out - but I'm confident that this case will protect this insanely expensive phone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best phone cases I have ever bought! Feels strong and reliable but not too bulky!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this case when I am doing something outdoors such as ridding or camping it is great protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Otterbox Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yet another great Otterbox product. I have always purchased the Defender Series for my iPhones and it has served me well over the years. I have two minor complaints about this model. 1. In previous versions, the mute switch was covered by a little door (similar to the one for the lightning port) for dust protection. This model does not have that door and the mute switch is open and that area does collect dust. 2. The holster used to come standard with the case but is now a separate purchase. It is nice to see they reduced the price of the case since now the holster is not included but if you purchase both, you end up paying more than before when it was included.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phenomenal case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great case, I work in the oilfield industry and have been protected from needing a new phone more times than I can count!!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is worth getting in my opinion to protect your expensive phone. I have used this brand for years with my phones and they stay in perfect like new condition.

    I would recommend this to a friend