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Customer reviews

Rating 4.7 out of 5 stars with 1077 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro XT MagSafe Hard Shell for Apple iPhone 14 Pro Max, highlighting its excellent protection, perfect fit, and high-quality construction. The strong MagSafe magnets and grippy texture are also appreciated, along with its appealing design. However, some customers have noted challenges with the ease of use, installation, bulkiness, price, and compatibility with screen protectors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,077 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great product. Dropped my phone a couple times and never had issues! A little hard to get off the phone but that's kind of the point so I am happy with it!

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great case but tough to install

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough to install the case but once on it is a solid case. I had to figure out to use a small screwdriver or in my case a little nail file on a nail clipper that had a little hook end that I could use to “pry” up the outer edge of the rubber edge of the bottom cover. While tough to install, this means the phone is solid in the case. MagSafe charging works great. Love it over all. In past a case like this would come with a belt clip, but to save their costs, and probably to reduce the ones thrown away for those who don’t want one, Otterbox offers one for only the cost of shipping which was $5.00 plus some tax.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps phone free of cracks, which is ideal for any case you purchase. Super easy to put on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the hands, lightweight, not bulky. Overall a great case from otterbox. The MagSafe feature in the back makes it ideal for wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always loved Otterbox cases! Defender series has more protection so it makes your phone thicker and heavier (downside) but the dust protection is good and is wonderful with dust ports. It works with your own screen protector which is nice. I love the clear back that hasn’t yellowed for me and the MagSafe works perfect as well. Definitely recommend this case.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    iPhone 14 Promax case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product with a $ 25 discount. Excellent iPhone 14 Promax case protection. Very good grip. I look nice.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent Case but Hard to put on.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had this case for a month now. But so far, it is an excellent case. Very robust. It even has a plug to protect the charging port from dust. I only gave it a 4 star because, putting it on was a PITA. The directions were not clear. I did not know that you had to remove the liner from the case before installing.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Perfect for clumsy people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my Apple wallet, great drop protection and fits the screen protector perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good cae

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. I only use otterbox on my phones. They work and otter stands behind their product. For what ever reason please check your phone cases when buying from best buy. When I picked mine up. It looked like it was in a war. Package was open and ripped. Looked like a return that was not marked open box but new return to stock.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great fit and protection.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits phone very snug and protects it well. Zagg invisible shield fits perfectly with case. Case doesn’t bulk up phone too much like old models used to.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Best case around

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has continued to prove its worth! Great case and a great sale price! MagSafe is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    OtterBox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s not bulky or heavy. It fits in my pocket with better protection. And I got it on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Nice Case with great protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case. It does add a little bulk and weight but for me it wasn’t a big deal. I need the extra protection. It still works with all the MagSafe accessories. It came with a coupon to order a free holster.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Otterbox for iPhone pro max 14

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is a well-known brand for the case. This case is a perfect fit and protects the iPhone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox Defender Pro XT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this is the best OtterBox case I’ve ever had. It makes the phone feel very light and it fits the camera and the entire phone very nicely!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    very protective.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear case shows dust and debries in between phone and case, which i expected, but nice case overall. very protective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well constructed, durable and functionable. I really enjoy the sleek look! The magnetic back really comes in handy!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otterbox iPhone 14 Pro case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little expensive, but probably worth it to protect an expensive phone. Fits perfectly, protects all sides, and works fine with a MagSafe charger.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality case! Keeps phone protected and dust out!

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. The durable otter box and the magnet on the back to wirelessly charge.

    I would recommend this to a friend