Customer Ratings & Reviews
- Model:
- 49443BBR
- |
- SKU:
- 5941100
Customer reviews
Rating 4.8 out of 5 stars with 681 reviews
(681 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the Defender Series case for its excellent protection and good fit with the iPad. Many appreciate the included stand and find the case easy to use, with positive feedback also regarding Apple Pencil compatibility and overall case quality. However, some users note that the case adds weight and bulk, and the screen protector receives mixed reviews. A few customers mention minor issues with the power button.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Mislabeled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received the case in the mail after purchasing the iPad 10.5", pen and a SD card reader, case was out of stock. The Otterbox packing was labeled for the 2017 iPad Pro 10.5" but it wouldn't fit at all. I have 3 2017 iPad 9.7" for work, it fit them. It does however work out for using it for the work tablets. Just need to find a case for the 10.5". Great cases for the shop and field work as we have 4 iPad Air's at work for other employees.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Kennym9898!
Yikes! Sounds like somehow your order got mixed up! We so apologize that this happened, but don't worry - as one of our most valued retail partners, we trust that Best Buy will have this puzzle solved in no time! We suggest reaching out to them for the appropriate return or exchange process. Please feel welcome to call our brilliant Otters at 1-855-688-7269 with any additional inquiries!
Best,
OtterBox Customer Service Team












