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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 950 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers praise the Defender Series Protective Case for its excellent protection and convenient stand. Many appreciate the case's good fit and ease of use, along with the included screen protector and Apple Pencil storage. While some find the case a bit heavy or bulky, and others note the higher price point, the overall positive feedback highlights its protective qualities as a key benefit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 950 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for iPad. Had to look up how to secure on the Internet. Directions with package were not very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and easy to use. I use it everyday without any issues. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for kid. Little too bulky for my liking but definitely will protect ipaf

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Very sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the case but it is very bulky. Also since there is a front cover you have to press really hard.

    I would recommend this to a friend
  • Cons mentioned:
    Camera access

    Rated 3 out of 5 stars

    Really tough case; very protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We returned the case, however, because you had to remove the outer cover to expose the camera feature. Since this was for my daughter's family to use with toddlers in tow, it was not feasible to stop and remove the outer cover to take a photo each time. Some reviews said you could drill a hole into the case cover, but for the money, I felt the hole should already be part of the design!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Otterbox cases fabricated for iPads. I love the full protection along with the slimmer design. The case does add a bit ore weight to the Pro but still not as much as the previous versions did. The addition to hold the Apple Pen in the cover is a very welcomed addition as well!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protective device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the defender case for my phone and I got this one as a gift for a relative's tablet. Great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    OuterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Defender for my Droid phone and I'm not disappointed in it for my IPAD PRO. Best Buy price matched

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Otterbox iPad Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had otterbox cases before and they are perfect for protecting my devices. Just always a little pricey.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I enjoyed having this IPad on my recent trip .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad came in handy overseas. It allowed me to pass the time in the airport, accessing different Apps.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection for my Ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product protects my Ipad well but I am not crazy about how it props the Ipad up while I am relaxing.

    I would recommend this to a friend
  • Pros mentioned:
    Stand

    Rated 4 out of 5 stars

    Excellent Case for Protecting the iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the stand snaps into the case and you can completely enclose the iPad protecting it from harm.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always protect my new apple stuff with otterbox. Offers good protection and (to me) its not too heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had broken screens with other protectors. I would recommend Otter Box protectors to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    I like it. I feel like my iPad is safe from Damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product. I do think that the outside front case is a little bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    Makes my iPad feel to heavy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted the ultimate protection but it makes my iPad too heavy which is one of the reasons I bought the pro because it was so light. I can "yes" to if I would recommend it if the person is concerned about protection but if the can handle the weight then it's good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Can't go wrong with Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Part of my accessory purchase when I upgraded to the iPad Pro 9.7". The case is very sturdy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this but decided for the money, I’d rather get Apple care and a less expensive case that is easier to grip or stand up

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear Jenn,

      We're sorry to see that the iPad Pro 9.7" Defender series didn't end up working out for you! We're glad to hear that you found an option that is more your style, and we sincerely hope that this experience does not discourage you from considering OtterBox products in the future. Should you have any future Otter questions or comments, please feel welcome to reach out to us at 1-855-688-7269, and we'll always be glad to help out!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    sturdy case for teenage boy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    grandson picked this out and is very satisfied he has tendency of dropping phone so far so good

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like Defender cases, though they are pricey. However, the value is definately there.

    I would recommend this to a friend