Customer Ratings & Reviews
- Model:
- 47146BBR
- SKU:
- 5234360
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the Defender Series Protective Case for its excellent protection and convenient stand. Many appreciate the case's good fit and ease of use, along with the included screen protector and Apple Pencil storage. While some find the case a bit heavy or bulky, and others note the higher price point, the overall positive feedback highlights its protective qualities as a key benefit.
This summary was generated by AI based on customer reviews.
strong and safe
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong and safe enough to withstand our disabled kids tough use.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best iPad yet ! Can't beat the speed of this iPad. It rocks
I would recommend this to a friend- Cons mentioned:Water resistance
Durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty durable but it is not water resistant at all. Top of the screen shield has two little holes in the conners so when any liquid falls on the shield screen it has no where to go but into the holes wetting the iPad
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Basil,
Thanks for your feedback! We are sorry for any misunderstanding about the Defender case. Although it is great protection against bumps, drops and scratches it is not waterproof. If you ever have any OtterBox questions please feel free to give our helpful Otters a call at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Otter box makes some of the best covers/cases.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been dropped a few times and the case did its job.
I would recommend this to a friendProtects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and protects expensive iPad as advertised
I would recommend this to a friendGreat gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case. Luv it. It hold up to being dropped....
I would recommend this to a friendOk not what I needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this case and purchased a different brand. I’ve used Otterbox for my cell phone for years and have been very happy but this wasn’t what I needed my iPad.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Jasper330,
We're sorry to hear that this Defender series wasn't exactly what you were looking for to protect your iPad! What exactly about the case caused this decision? We're always looking for ways to enhance the Otter experience, and we would love to grab a bit more feedback to see what we can improve on. Please feel welcome to call our wonderful Otters at 1-855-688-7269, and they'll be delighted to capture a few more details!
Regards,
OtterBox Customer Service Team
- Pros mentioned:Protection
Unsure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it because it protects my iPad great but the screen protector sucks it leaves scratches so easy
No, I would not recommend this to a friend Otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my daughter's IPad 9.7 inch, but it doesn't fit perfectly and it was a hassle to snap it into place.
No, I would not recommend this to a friend- Cons mentioned:Weight
Too bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too bulky, and no compartment for Apple Pencil . Need a place to store pencil
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Joan,
We apologize about any confusion surrounding the iPad Pro 9.7" Defender series! We definitely understand that storage for the Apple Pencil is essential, which is why we included a slot to stow it on the Defender shield stand. If you have any questions on this, please don't hesitate to call our Otter experts at 1-855-688-7269, and they'll be glad to further assist you!
If you're still looking for something a little sleeker to protect your iPad, we might suggest taking a look at the Statement series. Made with premium leather, the Statement is both slim and stylish. Feel free to check it out via the link below!
https://www.otterbox.com/en-us/ipad-pro--9.7-inch-/statement-series-case/apl45-ipad-pro-9.html#start=1
Regards,
OtterBox Customer Service Team
Still allow items inside
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason stuff still gets in the front screen of my iPad. It is also hard to remove
I would recommend this to a friendExchanged it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up getting something else. Nothing was wrong with it but wanted an ottorbox instead.
I would recommend this to a friendGood for construction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a place to attach a lanyard to. I don't want to put down and lose the tablet.
No, I would not recommend this to a friend3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have no more because it’s so tiny and my tablet is broken
No, I would not recommend this to a friendGood case poor fitting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase this case with iPad. Was advised at the store that it will fit. Doesn’t fit very well has to be forced to snap closed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Steve78,
We apologize that this Defender case is having trouble finding the perfect fit! This is certainly bizarre, since as long as you definitely have the iPad Pro (9.7-inch), the unit should match seamlessly with the device. We'd love to take a closer look to make sure you have the perfect case for that iPad, so please feel welcome to call our Otter detectives at 1-855-688-7269, and they'll start up an investigation!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love otterbox. Buy it for all electronics. I would recommend for anybody wanting great coverage.
I would recommend this to a friend Way to cumbersome, hard to close.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife does not like the Otterbox that I bought her and will look for an auturnative when she goes in to have her I-pad set up
No, I would not recommend this to a friendcracked case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Normal use, the corner of the cover snapped off 1 week after the warranty period ended
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Doug!
Yikes, we apologize that the corner on your Defender snapped so quickly! The good news is that our warranty is actually a limited lifetime warranty, so provided that we still have the product in stock, we should still be able to replace it for you! Please don't hesitate to call our helpful Otters at 1-855-688-7269, and they'll happily process a warranty claim. We'll have a new case on your iPad before you know it!
Cheers,
OtterBox Customer Service Team
Otter box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the Otter Box, I thought it was too big and bulky
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Susieq,
We dearly apologize that this Defender series was just a little too sleek for your comfort level! While the extra layers on the case add a lot in terms of increased padding, we certainly understand that sometimes, this can make the unit feel heavy. The good news is that we do offer a few case styles that are slimmer in nature but still offer excellent protection. Please feel free to call our Otter experts at 1-855-688-7269, and they'll be happy to help you explore your options going forward!
Warmly,
OtterBox Customer Service Team
Always had soft outerbox case with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always had soft outerbox case with key board. Never had a problem. This case stinks not good protecting and you have to remember to put top back on. Other just closed shut. I would love to exchange it Stim have box
No, I would not recommend this to a friend