Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 193 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the Otter + Pop phone case's protection, Pop Socket functionality, and ease of use. Many appreciate the case's design and the improved grip it provides, making the phone easier to handle. However, some users experienced issues with wireless charging due to the Pop Socket. A few customers also noted that the case added some bulk to the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 193 reviews
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Otterbbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case as always. Always recommend otter box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this for my new iPhone 12, and I am digging it. The added popsocket (which is interchangeable if that’s your thing) is legit.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket

    Rated 3 out of 5 stars

    good case if little tight getting phone in

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice slim case for your iPhone 12/12 pro. I found it a little difficult getting phone into case. Very tight fit. Liking the recessed pop socket though it does protrude some.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, you should have an easier time installing the other three corners! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Wireless charging not an option with this case

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case with one exception. The pop socket defeats the wireless charging. If you want to charge the phone wirelessly this case isn’t the best choice

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Kevin!

      We're sorry to hear about your disappointment with that Otter + Pop Symmetry Series case! While that case is compatible with Qi charging, we do suggest removing the PopTop to improve charging functionality. Additionally, we recommend OtterBox Power accessories for best wireless charging experience. If you end up running into any issues with your OtterBox, please don't hesitate to reach out to our stellar team of Customer Service Otters at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    My Otter Box Transformation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive in regard to size which was important because I can put in my pants or shirt pockets, I would forget my phone on a lot of occasions and leave it because of bulky cases. Not Now!

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket

    Rated 3 out of 5 stars

    Close, but not quite

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case was solid and snug. Pop socket function worked great, but had to return because the charging port hole was too small for our charger

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Otter + Pop Symmetry Series case didn't check all of your boxes! While we try to design our cases with compatibility with a wider range of third-party accessories, we're not able to guarantee they will work with all chargers on the market. We appreciate your feedback, and we'll be sure to let our design team know about your experience. We're sad to hear that you ended up returning your case, but we hope you choose to give OtterBox another shot in the future.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Good quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case but wish the popsocket was in a slightly different location. That’s the only downside to getting a case/popsocket combo. Other than that, it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most durable and practical cover

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality at a great value. I purchased 2 of these for my iPhone. Very durable and very slim. Fits easily in my pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box pop up case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy construction. The case is very slim and feels almost slippery . Not the greatest feeling of security when you’re protecting a $1,400 device.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My case is great. I love the texture and that the PopSockets is attached. Also I can switch the Popsocket to another one, whenever I feel like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Otterbox Addition

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great case and I love the pop socket not sticking out so much. My only issue is its really hard to get my phone out of the case once I put the phone in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case! No complaints! The pop socket is a must have and this case makes it easy to put in your pocket and perfect for wireless charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the pop socket was placed lower, the placement is off but it keeps my phone safe and I love how it lays flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A robust product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very robust and ruggard. I work as a mechanic and this can take a lot of abuse without damaging the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pop socket is a little doofy looking on the back of the phone, but it’s super convenient when feeding a baby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for my wife. We have the pop holder in the car also. I a mobile so I need the defender series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit undecided at the beginning but it end being super nice, the pop sucket does come in handy at all times!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case Iphone12

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product very useful on IPhone 12 would definitely recommend this case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat an OtterBox!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for the money. Never used a case with a pop thing on it. Its ok but OtterBox cases are all I use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox works well, very secure for the phone. Especially like the addition of the Pop.

    I would recommend this to a friend