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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the Otter + Pop phone case's protection, Pop Socket functionality, and ease of use. Many appreciate the case's design and the improved grip it provides, making the phone easier to handle. However, some users experienced issues with wireless charging due to the Pop Socket. A few customers also noted that the case added some bulk to the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 193 reviews
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for child’s new phone. Works great and they like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love third case!! I’m so glad I decided to buy this case!! Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective and handy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a gift exactly what I’m looking for and she’s happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otters box product are great love it it’s very durable product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, Great product and greate performance ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case, easy to put together, tough, dutiable,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbix review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my phone. Easy to install and maintain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox IPhone 12 Pro Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great case I’m new to it and have been missing out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case nothing bad about the case i really recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good case! Durable and last a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case and water resistant. Very durable and rugged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Case Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case the best you can order. Grip is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lifeproof case does not totally seal on one corner

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad case. It was difficult getting it inside the case. The case itself has no grip whatsoever so it slides on any surface. I dropped by mistake and on the first drop, the pop up thing in the back broke. I ended up buying a new otterbox case the defender series cause it was irritating. Btw it was a struggle getting the iPhone out of the otterbox. In my blind rage I broke this case in half. Would not buy again. I wanted to give it zero stars but it didn’t let me.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the frustration you experienced with your Otter + Pop Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. We're glad to hear that you found something you liked with your Defender Series case, though! If you decide to give us another shot in the future, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move counterclockwise, and you should have an easier time installing the other three corners. If you'd like to get your damaged case replaced, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Ehhhh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would love it and get used to the position were the pop is at. Not so much. I wish I got the plain one and bought the pop separate.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We'd love to hear more detailed feedback about what would make that PopTop placement better, so please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    This is NOT like a traditional Otter Box

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Not really liking this... it’s only been a couple of days unfortunately I’m thinking im going to return. It as far as the Otter box cover goes ... it’s not like the traditional Otter box it is just the back Cover all one piece with pop up built in the back cover. The pop out does not come off there fore you can’t add a wallet to it aka a card holder...it’s simple to Put on place phone on back cover until all four corners are snapped in place it doesn’t feel As sturdy as the traditional Otter box

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about the location of the integrated base, and we'll be sure to get it passed along to our design team. Rest assured, this case has been though hundreds of hours of design testing to ensure your phone will stay safe when confronted with the abuses of daily life. If you run into any other issues with your OtterBox, we have a great warranty, so please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Does NOT Wireless Charge Easily...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had high hopes, sadly the OtterBox + Pop does not deliver. It boasts that it has wireless charging. However, after trying 3 different wireless charging devices, it failed to charge about 75% of the time. Also, the Pop Socket felt much tighter than the regular ones. There was less room between the socket and the phone case than normal. If you have a larger hand or fingers, this is definitely not for you.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback about your trouble with the recessed PopSocket, and we'll be sure to let our design team know about your experience. As for wireless charging, we do recommend removing the PopTop for the best possible connection. Additionally, we suggest OtterBox Power options for the absolute best charging experience with an OtterBox case. If you run into any additional troubles with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Wireless charging

    Rated 1 out of 5 stars

    Don't waste time or money, pick something else

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less effective than a Pop Socket attached to a regular Otter Box. Integrated pop socket doesn't stick out as far so it falls over rather than staying balanced. Says it's wireless charging compatible, but it doesn't work without a Pop Socket specific Wireless charger. Don't waste you money, I'm replacing mine soon.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. As for wireless charging with your case on, we usually suggest removing the PopTop for the best charging experience. In the meantime, if you run into any other issues with your case, we'd be more than happy to look into your warranty options. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Still catches on pockets just not as bad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pop socket does not hang up on pockets like the stuck on version but still it does catch a little so be careful

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Durable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of this case it should be more durable and not so cheaply made. It does not seem super durable.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! Rest assured, this case has been though hundreds of hours of design testing to ensure your phone will stay safe when confronted with the abuses of daily life. Additionally, your case is backed by our stellar warranty, so if anything should happen to your OtterBox, we're more than happy to get it replaced here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox