Customer Ratings & Reviews
- Model:
- 77-61726
- SKU:
- 6353189
to a friend
Customers are saying
Customers are enthusiastic about the Pop Symmetry Series Case's protection and the convenient pop socket, citing its ease of use and compatibility with wireless charging. Many appreciate the case's quality and the improved grip it provides, although some find it a bit bulky. Positive feedback also highlights the case's snug fit and the functionality of the pop socket as a stand. While some customers mention the price point, the overall sentiment is one of satisfaction with the product's features.
This summary was generated by AI based on customer reviews.
Solid case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case. Works well. Just wish the pop socket was positioned a little higher.
I would recommend this to a friendPretty good case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this case, wish I could use wireless charging with it though.
I would recommend this to a friendGreat Protective Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case with a good quality PopSocket attached to the case.
I would recommend this to a friendAWSOME CASE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would be better with a screen cover ,for better scratch protection
I would recommend this to a friendGreat Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a wonderful case, curbside pickup was awful and rude.
I would recommend this to a friendGood and dependable
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case works the way it’s designed for. It dependable and solid.
I would recommend this to a friendThe pop holder is too high
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pop out is too high and with the curvature of the case you can’t get your fingers under it enough to be comfortable except with you pinky and ring finger but then you can’t use the keyboard
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case. In order to keep that PopSocket fluch with the back of the case, our engineers did recess it into the OtterBox a little bit. We'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Ok for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, but socket broke easily. I would probably replace in the future but for now it’s a good protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Shay!
We're sorry to hear about the damage to your Otter + Pop Symmetry Series case! If the case itself was damaged, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Simply reach out to us here: https://www.otterbox.com/en-us/support
If it was the PopTop that is broken, PopSockets support should be able to help out!
Best,
OtterBox Customer Service Team
It’s okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought that by buying this case it would function with my pop air vent holder but It doesn’t slide in easily as a Regular pop top.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Fredo!
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case! When you're using that on the PopSockets Vent Mount, we suggest popping that PopTop out half way, as that should allow you to slide it into the cradle easier. If you run into any other troubles, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Don’t like the pop feature
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pop isn’t long enough for the phone to sit up I would have just rather got a plain case and bought the pop separately!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Jenny!
We're sorry to hear that you're having trouble with your Otter + Pop Symmetry Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone.If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Very nice and durable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good product highly recommend it very practical and it protects the phone .
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Vicky!
We're glad to hear that you're loving your Otter + Pop Symmetry Series case! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our Customer Service Team through the link below. We'd love to hear your thoughts. Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Great case- but wireless charging doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case- but wireless charging doesn’t work If you don’t mind that, then it’s good.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustrations with your Otter + Pop Symmetry Series case. While wireless charging, we do suggest removing the PopTop for the best charging experience. Additionally, you will notice a variance in performances between different chargers, so some may work a bit better than others! We suggest trying out a couple to find the best one for you! If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works nicely but it does not let you us wireless charger
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Dani!
We're sorry to hear that you've been having issues with your Otter + Pop Symmetry Series case! We do recommend removing the PopTop for the best charging experience. Additionally, you may see some variance in performance between different chargers, so another charger may work better for you. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Not Otterbox best job
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case was quite a disappointment for an Otterbox. It was broken in less than a year.. Otterbox warranty was just too much trouble to order.
No, I would not recommend this to a friendDurable but doesn’t charge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable phone case but not wireless charging compatible as portrayed. Pop socket is in the location where the phone receives the charging signal blocking the frequency.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Doc!
We're sorry to hear that you're running into issues with wireless charging in your Otter + Pop Symmetry Series case. We've tested our cases with the chargers recommended by the device manufacturer, so those are the chargers we recommend using with your case. Additionally, some PopTop materials may require removal to allow wireless charging.
Best,
OtterBox Customer Service Team
Ok product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pop socket has come off and had to order a new one. Not the strongest when it comes to that but otherwise strong case.
No, I would not recommend this to a friendPop socket popped off my case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pop socket part of the case only lasted a month as the pop socket broke off easily.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Billy!
We're sorry to hear about the damage to your Otter + Pop Symmetry Series case! That's certainly unusual. If the issue is with the base built into the case itself, please don't hesitate to reach out to our Customer Service Team through the link below. If the issue is with the actual PopTop, then we'd recommend reaching out to PopSockets CS team here: https://help.popsockets.com/hc/en-us/requests/new
Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Pop socket case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case felt loose around my phone and the pop was difficult to pull out.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Josey!
We're sorry to hear that your Otter + Pop Symmetry Series case wasn't fitting properly! That's certainly unusual. We appreciate your feedback about your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Terrible for XR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can barely fit my fingers behind the case. The case does not stay tilted when I lay it sideways to watch something. It goes over backwards whenever I press on the screen. Terrible case design
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi bmac,
We're sorry to learn Otter + Pop isn't clicking with you. We recommend pulling the PopTop all the way out and angling it towards the left or right edge of the case for a better standing experience! Please let us know if you have any further questions or comments at 1-855-688-7269 and we'd be glad to assist!
Best,
OtterBox Customer Service Team