Customers have good things to say about the Pop Socket, the level of protection, and the wireless charging capabilities of the Pop Symmetry Series Case. Many appreciate the case's slim profile and secure fit, as well as its improved grip. While some find the price a bit high, the overall feedback highlights a positive user experience.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 217 reviews
Pros mentioned:
Pop socket
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the built-in pop socket. Sits flush with the case until needed.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Pros mentioned:
Case thickness
Rated 5 out of 5 stars
Nice
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great case, so glad I found it. Phone looks great in it.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Pros mentioned:
Pop socket
Rated 5 out of 5 stars
Great kickstand too!!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is great because it’s removable and you can change the popsocket
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Love it
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case. Light weight but provides protection. Very pretty
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
great protection for any phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
i have dropped phone since i got it and its a great protector
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Pros mentioned:
Fit, Protection, Wireless charging
Rated 5 out of 5 stars
Excellent Pop Symmetry case for iPhone XS Max
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for solid and reliable case for iPhone XS Max. OtterBox + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black is an excellent solution. I have been using Otterbox products for many years and always check their products first for phone cases before looking any other manufacturers.
Installation is quick and easy. The phone fitted perfectly into the case without any issues. It is a great case and very easy to holding the case along with phone. I was able to use all features of the phone with case like taking pictures, adjusting volume etc. I was using clear case for long time and started using Otterbox cases for expensive phones like iPhone XS Max. I have ordered two more cases for my spouse and son. Using the Pop Grip as a kickstand is limited to horizontal position only. Polycarbonate and synthetic rubber exterior make this case very stylish look and durable.
I have been using wireless charging option for iPhones. I tried with case and it is working without any issues. There are few instances my phone dropped on the solid floor and nothing happened due to this case. It protects the phone really well to avoid any damages. I highly recommend this case to anyone who are looking to protect their expensive iPhone XS Max.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Pros mentioned:
Case thickness
Rated 3 out of 5 stars
Pop feature needs to be addressed
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had this for my XS Max. Great case but the pop feature is garbage. It rarely worked right. The case though is top notch but the main reason I bought the case was for the pop feature to hold up my phone.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. If that doesn't help, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case. Light weight but still protects your phone
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 3 out of 5 stars
The pop detached on first day
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The pop is a waste especially if you start playing with it. It detached pretty easy and I almost lost it. I haven’t dropped it yet but the protection feels pretty good. When I drop it I’ll write another review.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear that the PopTop isn't staying on your Otter + Pop Symmetry Series case! That's definitely unusual.The good news is, we have a great warranty, so please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best, OtterBox Customer Service Team
Pros mentioned:
Fit
Rated 5 out of 5 stars
Great case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case, fit perfectly with my iPhone xs max
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® XS Max - Lilac Dusk
I would recommend this to a friend
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love having the built in pop socket. Awesome price
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great for you phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good protections for you phone and it’s really nice
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case for iphone
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great case. Awesome protection and very functional.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Popsocket that won't come off!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a normal popsocket on my regular Otterbox Symmetry case that kept coming off. It was extremely annoying, mainly since I use the popsocket car vent mount. This case has solved all of my previous issues. It is not much larger than the symmetry case, but it did take some getting used to. All in all, I love it.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect for the daily use
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for the daily use. I know this case will last longer then 6 months. I have used several different brands and they always mess up with in months. I have confidence this will last at least a year. I will only have to purchase a new case if I just want a different look. Not be forced into buying one.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Pros mentioned:
Wireless charging
Rated 3 out of 5 stars
Good case but have to pop out to mount
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a really good case. The only gripe I have is that you have to pop the pop socket out to mount it with the pop mounts. Makes it kind of unstable. Wireless charging still works great.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi, Brandon!
We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case. We appreciate your feedback about the PopSocket mount, and we'll be sure to pass it up the ladder to our design team. If you end up running into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.
Best, OtterBox Customer Service Team
Rated 3 out of 5 stars
Great case for folks with small fingers
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an awesome case and I hated that I couldn’t really use the Popsocket feature. I have medium sized hands, so I thought it wouldn’t be an issue, however, it was hard to cram my fingers in between the case and the Popsocket since there is a recess in the case to make the PS more flush when it’s collapsed. That recess shortens from the “stem” of the PS, making it hard to squeeze my fingers in there.
Anyway, if you’re a kid or have dainty hands, this is the case for you. If you have medium to large hands, then you may want to pass.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear that your Otter + Pop didn't check all the boxes for you. We'll be sure to get your feedback passed along to our design team.
Best, OtterBox Customer Service Team
Rated 4 out of 5 stars
Using it since purchase
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This has been my main case since purchase. The only complaint is that the roundness of the case makes the pop socket more tight on the fingers which some people may like better.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Rated 4 out of 5 stars
Multi purpose case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s great except the pop socket closes on its own sometimes because it slips since it is a slick material like the case. Perhaps the pop socket should be plastic or a material that isn’t slippery
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend
Pros mentioned:
Case thickness
Cons mentioned:
Kickstand
Rated 4 out of 5 stars
Get A Grip
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Like a lot of people, I use my phone A LOT and at the most random times. When I discovered the Otter Box Pop Symmetry Case (I’ll refer to it as Otter Pop) I was hesitant about how durable it would be.
Putting on the Otter Pop case is easy and doesn’t require and snapping together pieces. The case is a thin fit that doesn’t have any pocket bulk which is important to me.
My skepticism about the advantages of the Otter Pop case dissolved when I really used the PopGrip feature. I use my phone camera often and there have been times where the phone has slipped in my hand just enough to ruin the shot. With the PopGrip, I discovered the pull-out grip actually makes a difference for a steady recording or photo.
Another advantage of the Otter Pop case is that when I do my daily run, I feel that I have a better hold on my phone as I listen to music. Using the Pop Grip as a kickstand is limited to only the horizontal position and you must make sure that the grip is fully extended. If you’re expecting to have a vertical stand option, you won’t find that with the Otter Pop case.
The PopGrip is about the personal touch for each owner and the Otter Pop case allows you to switch the PopGrip easily. I mention this because I was afraid that changing the grip would be difficult. It wasn’t. With a slight turn, the grip is removed and you can just as easily install a new one. Once the PopGrip fits in, it’s secure and you don’t have to worry about it accidentally detaching itself and having your phone fall to the ground. Once it is locked, it’s locked.
There’s nothing else included with this case. There’s not a screen protector and there’s no Pop Socket car grip. They are sold separately.
Overall, I am really impressed with how practical the Otter Pop Symmetry Case really is.
This review is from OtterBox - + Pop Symmetry Series Case for Apple® iPhone® XS Max - Black