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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 217 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers have good things to say about the Pop Socket, the level of protection, and the wireless charging capabilities of the Pop Symmetry Series Case. Many appreciate the case's slim profile and secure fit, as well as its improved grip. While some find the price a bit high, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 217 reviews
  • Rated 4 out of 5 stars

    A bit slippery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good case. I love the popup thing in the back, but the plastic could be a bit grippier; more rubbery like the Apple cases.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Breaks

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pop socket breaks way to easily. Otherwise, the case is fine.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 10’s are big phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    iPhone is a huge phone and I was always worried about dropping my phone while taking pics, this works great for pics and selfies with a bigger phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case with Integrated Pop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing that keeps this from being 5 stars is that you cannot use the old pops with it. Other than that, the case is great and the pop is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case if you have small fingers but because the pop socket is recessed into the case it does not work well for larger hands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great otterbox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with this otterbox case the only thing I didn’t like was that it doesn’t stand up well with the pop socket built into it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case for taking photos

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case with popup built-in for a vacation. It worked perfectly to stabilize the camera and allow me to compose the photos. I highly recommend it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I mean.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I mean is that for a year this device was in a evutec rosewood case and had no issues. Two weeks after having this case the screen is cracked and spiderwebbed and when you put this on a vent mount leave it plugged in cause you’ll swerve trying to straighten it out every time you turn.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your device while it was in an Otter + Pop Symmetry Series case. While our cases are tough, there are some variables that can't be predicted. Though we can't replace the device itself, we'd be more than happy to get you helped out with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great for people with small hands.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a good tool, but I’m not able to use it the way needs to be utilized, due to it being small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is just as described in the details. Works well and the pop socket being made into the case is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Protection but a let-down

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to see that a case manufacturer integrated the pop socket into the case BUT IT IS NOT CENTERED IN THE CASE. In fact, when I extend the pop socket and set the phone down, it is not balanced. When I lay the the phone horizontally it falls over...again because the pop socket is not centered in the case. This is a serious design flaw.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case. While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.

      If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the best phone case I have had with otter box! Also I love the style of the white marble

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not all pop sockets are equal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it, but the switchable pop socket is not compatible with some older pop sockets.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone case for iPhone X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone case for an Apple iPhone X. It includes a Pop Symmetry on the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s just I am looking for. It’s thinner than putting a pop socket on so that it fits better in the pocket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little steep but a nice case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case but returned since it was not wanted as a gift but well made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GReat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be against pops, but now I can't be without one! Love that they make a case integration!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super sturdy case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is unbeatable. I'm very hard on my phone and there is nothing this case won't uphold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2021

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cases the phone in the case Phone has survived 2021 Durable case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t expecting much, but was proved otherwise. Great product.

    I would recommend this to a friend