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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 29 reviews

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97%
would recommend
to a friend

Customers are saying

Customers love the Otter + Pop Symmetry Series Case for its excellent protection and wireless charging capabilities. The built-in PopSocket is a popular feature, praised for its convenience and design. Many appreciate the case's slim fit and how well it protects their Samsung Galaxy S20 Ultra 5G. Overall, the case receives positive feedback for its functionality and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Rated 5 out of 5 stars

    Durable cover.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a cover for the durability and not the style. This cover is pricey but worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box for protection!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box is something that we recommend to all looking for protection case...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pop on the back is not replaceable... I broke it finding that out... was durable up until then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful case for my phone!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and it was available and arrived in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it. Need one with orange

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The popsocket is built in but the lil piece you hold can be changed out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it has the pop without it sticking out when not in use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good otterbox case with pop stand. Solid material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has one and I love it as well as she does

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good case but pop socket isn't great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pop socket isn't great at propping up my s20 ultra.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're having trouble with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface.
      If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

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