Customer Ratings & Reviews
- Model:
- 77-61655
- SKU:
- 6353201
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the Otter + Pop Symmetry Series case's excellent protection and the convenient pop socket, frequently praising its ease of use and lightweight design. Many also highlight the case's quality, secure fit, and ability to support wireless charging. A few customers felt the price was a bit high.
This summary was generated by AI based on customer reviews.
Not as good as expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as much protection as regular Symmetry case. Thought the Pop would make holding through phone easier,
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not feeling confident with your Otter + Pop Symmetry Series case! Rest assured, that case design ahs been through extensive design testing to ensure it will hold up to the rigors of your daily life and provide the drop protection OtterBox is known for. If you do end up running into any issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Not the one
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is not the one, lacks grip, slides everywhere. Built in pop it lasted a couple weeks. Look for other case this one was lackluster in almost every way possible
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to hear you've had such a lackluster experience with the Otter + Pop Symmetry Series Case. As one of our more streamlined options, we went with the smooth outer finish in order to aid in retrieval from pockets and such, but we can absolutely help with a brand-new warranty replacement to address the damaged PopTop.
You can set things in motion via the link below, or feel free to give our friendly Otters a call at 1-855-688-7269 and we'll be glad to help.
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Poor battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone itself is great but the battery life is not. The battery doesn’t last the whole day for me. I have to charge it around dinner time every night even though it is fully charged in the morning.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Phoneuser123,
Although the Otter + Pop Symmetry Series Case won't impact the battery of your current iPhone, we would definitely suggest touching base with Apple to see if they can offer solutions to help improve performance.
Happy Holidays,
OtterBox Customer Service Team
- Pros mentioned:Pop socket
Pass
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this. The case was hard and hurt my hands where the pop socket is. Great idea though with the built in pop socket .
No, I would not recommend this to a friend Phone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case don’t have much of an edge so if you drop the phone screen down it will crack nothing is there to protect it . Don’t waste your money.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Although the Otter + Pop Symmetry Series case is one of our more streamlined options, we still put it through our rigorous Drop+ Protection testing to make sure it'll be up to the challenge. And if you're interested in adding another layer to the mix, our Amplify Glass screen protector can serve as an excellent companion to the case!
https://www.bestbuy.com/site/otterbox-amplify-glass-with-antimicrobial-technology-for-apple-iphone-7-8-se-2nd-gen-clear/6433232.p?skuId=6433232
Best,
OtterBox Customer Service Team
Not what I expected for the price and brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this item. Not a protective case. It was not worth the money
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you weren't a fan of your Otter + Pop Symmetry Series case! Rest assured, that case design has been through hundreds of hours of testing to ensure it will provide your phone with the protection OtterBox is known for. We're bummed that you ended up returning your case, but we hope you give us another shot in the future!
Best,
OtterBox Customer Service Team
Wrong size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the wrong size for my phone, I had to return.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Lela,
We're sorry to hear the wrong size was picked up. We hope you're able to find the correct product for your device. For further questions or comments, please call us at 1-855-688-7269 and we'll help further.
Sincerely,
OtterBox Customer Service Team