Customer Ratings & Reviews
- Model:
- 77-89363
- SKU:
- 6528159
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the OtterGrip Symmetry Series' excellent protection and secure grip, praising its quality and the convenient pop socket. Many appreciate the case's slim fit and compatibility with MagSafe and wireless charging, although some users noted that the color may fade over time and that the case might not be for everyone. The ease of use and lightweight design were also frequently mentioned positive aspects.
This summary was generated by AI based on customer reviews.
cheap grip that does NOT function as a STAND
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The grip doesn't work as a stand -- this is a major bummer, as half the reason to use a PopSocket is for the stand. As for the grip, it feels cheap and forces my hand to be at the wrong height for texting. The only way I can hold the phone securely with the grip is with two hands, which defeats the whole purpose of a grip! Otter: you failed me.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Dave. We apologize for any disappointment you've had with the OtterGrip Symmetry Series case for your iPhone 14 Pro Max. You're correct in saying that the built-in grip was not designed to work as a kickstand though. Although the materials of that grip might not be what you were hoping for, we've thoroughly tested and confirmed the sturdiness of that back piece. We designed that grip to function in a variety of ways for individual comfort, but we sincerely appreciate you providing this feedback to us. Please give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Warm regards,
OtterBox Customer Support
Do not buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this since end of May and pop socket has already torn. Do not recommend.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced an issue with your OtterGrip Symmetry Series case. We have an amazing warranty and we would be more than happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Cheap
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 3 months. Apparently that's not enough of a review so I'll say it again. Broken within 3 months of lite use. Cheap.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 7 months later. I rarely used the grip handle thing and this morning found it off the case. Going to the store tmrw
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced an issue with the OtterGrip portion of this case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation as we have an amazing warranty!
didn't work well and returned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The finger grip didn't work well. That was only reason to pay extra for the cover. So I returned it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, John! We are so sorry that the OtterGrip feature was not to your liking. While it sounds like you have remedied the issue with a return to the place of purchase, please know our Customer Service Team is always more than happy to help with any questions or issues that may arise!
- Pros mentioned:Fit, Grip
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is exactly what I needed. It’s sleek fits in my pocket and easy to hold with handle.
I would recommend this to a friend