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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 4.6 out of 5 stars with 559 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers consistently note the Pop Symmetry Series case offers great protection and a convenient pop socket. Many appreciate its slim design, ease of use, and the available color options, while some find the price point a bit high and note incompatibility with wireless charging. Positive feedback also highlights the case's good grip and fit for the iPhone 11. However, a few users experienced issues with the pop socket's functionality as a stand.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 559 reviews
  • Rated 5 out of 5 stars

    LG Washer & Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recommended these appliances and now that I have them, I totally agree with her. Delivery and installation was quick and painless - technicians were great. Easy to use and quiet running!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case, but I didn’t care for the pop socket, wanted something thinner, so I returned it and got a different one. If you like the pop types, then this would be good for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to get a phone case for my iPhone. I didn't want anything bulky. Just something that would fit it, So I bought this at Best Buy, I couldn't picked a better one. I would recommend this to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a new phone. I was afraid of breaking my iPhone so i purchased this. This is awesome. I love the little round thing (kick stand) on the back. It is so convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this case is slim and that it does work on wireless chargers. Just have to remove the pop socket off the back and voila! My iPhone wirelessly charges with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box cases are always fabulous I especially like the fact that the case has a stand on the back of it to prop the phone up. It comes in handy when I want to watch tv on my phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay but pricy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to have high enough lip to protect the screen, but is overpriced for the quality of the case.. We wouldn’t have purchased it if we had more time to shop for a case...

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you ever run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a world of gorgeous, elaborate, phone cases, I’m pleased with the durability of this simple design. A new convert to the pop socket.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry for the bad review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using the pop socket while the phone is on its side, the phone continues to fall over. It doesn’t allow you sit in down on its side. If the pop socket was move up more center it would fix the problem. Also you can’t put your phone in a pop socket mount while in your car. The phone becomes too heavy, there for it causes your phone to always be angled causing a distraction when trying to use the GPS on your phone. Other than the pop socket function I like how Sturdy the case is over all.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface and recommend placing something under the PopSocket to ensure the correct viewing angle is achieved.
      We appreciate your feedback about the functionality of that case with the vent mount, and we'll be sure to pass your thoughts up the ladder! If you run into any other troubles with your OtterBox, please don't hesitate to reach out to our helpful team of Customer Service Otters at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Will not stand up.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I like to watch things on my phone hands free. It will not stand like it is supposed to. Tips over. Does not protect the glass like an otterbox should.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Betty!

      We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. While that case does not come with a built-in screen protector, it is 100% compatible with Amplify and Alpha Glass.

      If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    case is cute

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the case a lot but disappointing that it doesn't come with a screen protector. Love the pop out in the back, can easily hold or set up for FaceTime, but for $50 i was expecting protection for the screen as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of this phone case. You can easily tell it's durable and the pop feature is a plus. Definitely worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case and the sleekness. Only wish it could of had one more layer of protection on the case instead of just the one piece. Other than that it’s great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well made case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes this case because the pop socket is recessed into the case enough to still be able to induction charge his phone on a Qi charger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    8/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally not a fan of the pop socket stuff but my girlfriend loves it so now she can leave it on and wirelessly charge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case for the money. I like the fact that it has the pop socket built into it. The case is a bit too smooth and slippery, making it easy to drop the phone

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there, Rex!

      We appreciate your feedback about your Otter + Pop Symmetry Series case, and we'll be sure to run it by our engineering team in the case design lab. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we'd be more than happy to get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Strong and flexible

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using this for year now and no complaints. Very strong and flexible material. Love the selfie holder at the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter and she loves it! She has broken pop sockets fairly often, but this one seems to be holding up much better.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otter Box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive, should have shopped around, and I have the I phone that only has one area for the camera so didn't need as big a whole.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there,

      We're so sorry to hear you're feeling as though the price of this Otter + Pop Symmetry Series case isn't quite in line with the quality it adds to your overall iPhone experience. We assure you we put forth every effort to ensure this case will provide some of the best protection available to safeguard your investment, and we trust it will prove itself time and time again. If you're still unsure, please feel free to give us a call at (855) 688-7269 and we'd love to help.

      Best,
      obcst OtterBox

  • Rated 4 out of 5 stars

    Great Case!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even with the “pop”, the wireless charging works great! Another great case by OtterBox. The reason I gave 4 stars is the price....$60 for a piece of rubber & plastic is a lot...

    I would recommend this to a friend