Customer Ratings & Reviews
- Model:
- 77-62507
- SKU:
- 6361907
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers consistently note the Pop Symmetry Series case offers great protection and a convenient pop socket. Many appreciate its slim design, ease of use, and the available color options, while some find the price point a bit high and note incompatibility with wireless charging. Positive feedback also highlights the case's good grip and fit for the iPhone 11. However, a few users experienced issues with the pop socket's functionality as a stand.
This summary was generated by AI based on customer reviews.
Love the pop socket
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This pop socket is great. It is flush so it fits in my pocket without catching my pants.
I would recommend this to a friendExcellent iPhone case.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for holding on to ones iPhone one hand.
I would recommend this to a friendiPhone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the convenience of the pop socket being built in.
I would recommend this to a friendNice case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this case. It seems to work well so far. We’ll see how it holds up.
I would recommend this to a friendUsually love otter box, but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pop socket broke off almost immediately, with the “interchangeable” plastic inside the insert. I ordered a new $15 brand name pop socket, thinking I could just snap it into the back of the case...no go. This idea of this case is rad, but not good enough to be called otter box. Definitely not durable
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Tipsyfairy,
We're sorry to hear you've ran into some difficulty with your Otter + Pop product. We'd love to get this resolved for you with a brand new warranty replacement! Please contact our Customer Service Team through our website under the support tab.
Kindly,
OtterBox Customer Service Team
Phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues so far although hasn’t been tested . Has a nice look
I would recommend this to a friendGreat price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, drop my phone once and no issues. I am very impressed so far.
I would recommend this to a friendGood iPhone 11 case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy and a good product to keep your expensive phone investment protected
I would recommend this to a friendOtter be Easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine, is comfortable and I like the flip up holder.
I would recommend this to a friendGood case, handy pop out function
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has been worth the money mad added peace of mind..
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s satisfactory. It’s doing what it’s suppose to do.
I would recommend this to a friendConcept is great, placement needs to be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this idea of having the pop socket built in. However the pop should be a little higher to make it center the phone. The placement now makes it difficult to stand on the pop as well as use the pop insert for driving.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Bccc,
We appreciate your feedback! With the ultra wide camera option on the new Apple devices, we had to move the PopSocket PopGrip just a bit. It should still work as a stand and with the PopSocket car mount. If you have any questions about this, please feel free to give our friendly Otters a call at 1-855-688-7269. We are glad to help!
Kindly,
OtterBox Customer Service Team
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little big, but works as described. Can't complain.
I would recommend this to a friendBirthday present
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend loved it for his birthday! Loves the PopSocket
I would recommend this to a friendQuality case but bad pop socket design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been using otterbox cases on my iPhones for quite a while now along with add on pop sockets. I figured I would get the case that comes with it installed however because of the sunken in design of this pop socket it doesn’t quite fit my fingers properly so it’s very uncomfortable to hold. The lower placement of the pop socket also makes it difficult for me to comfortably reach the top of my screen without feeling like I'm going to drop it. Also the case doesn’t properly fit in the pop socket mount because instead of being able to close it all the way then slide it into the mount it has to be out one click so it bounces around the whole time while driving down the road. I will be returning this case and getting a different one.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Justin,
We're bummed to hear this Otter + Pop Symmetry Series case didn't work out for you! We designed this case with specific dimensions to maximize comfort and protection. That said, we are always looking to improve our cases and we'd love to pass your feedback along to our product design team for future consideration. We hope this experience doesn't turn you away for good. If you have any further questions or concerns, feel free to give us a call at 1-855-688-7269 and we'd be happy to chat!
Sincerely,
OtterBox Customer Service Team
Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good good good good good good good good good good g
I would recommend this to a friendMeets expectations: solid case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets expectations: solid case Easy to keep clean
I would recommend this to a friendGreat case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and worth the price for your new iphone 11.
I would recommend this to a friendNot great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke very quickly. The pop snapped right of the back and can’t be replaced. If you do decide to purchase, get a darker color as lighter ones display dirt and scuff marks easier.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear your Otter + Pop Symmetry Series Case has fallen on hard times in such a hurry, but it won't be a problem for us to help get things back on track with a brand-new warranty replacement!
https://www.otterbox.com/en-us/warranty-claim
Have a great day!
OtterBox Customer Service Team
Button on bottom not effective
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The button on the bottom was ineffective. It did not work well and I returned it and purchased a case w/o the button. It also made the case more bulky and heavier.
No, I would not recommend this to a friend