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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 4.5 out of 5 stars with 579 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the Pop Symmetry Series case's protective qualities and integrated pop socket, citing ease of use and attractive colors as additional pluses. While some found the price point to be a drawback and noted incompatibility with wireless charging, many appreciated the case's lightweight design and secure grip. The quality of the case and its snug fit were also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 579 reviews
  • Pros mentioned:
    Color

    Rated 3 out of 5 stars

    New otter style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a pop socket type person. Selection for my phone was limited when I made this purchase. The color is great and it has held up like only otter boxes do.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Otter + Pop Symmetry Series case has left a bit to be desired, but we're glad to hear that your phone is well protected! If you're ever looking for a broader selection of style options, please don't hesitate to check out our website! In the meantime, if you run into any issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Good protection. Lousy kickstand.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection with sleek slim design. But “POP” doesn’t really hold up phone as advertised. Probably going to wait till new and improved cases come out. This will do for now.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Otter,

      We're bummed to hear that PopTop isn't working as well as we all hoped. That kind of defeats the purpose of having an Otter + Pop case, doesn't it? Not to worry - we would like to dive in with some troubleshooting. Give us a call at 1-855-688-7269 and we'll get you back on track to perfect PopTop protection!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Otter quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had for a few days, but I like the layout. Easy to slip phone into the case. The popper is a little wobbly, but it doesn’t pop out. Only downside for now is price—ridiculously high for a piece of plastic.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 3 out of 5 stars

    Avg phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case for the phone is good, but the selling feature is the pop. The pop fell off after three days of use. Poor design by otter box. Disappointed

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Doresfan,

      We're so sorry this Otter + Pop Symmetry Series case didn't go the distance. We understand that you expect this case to have a longer life expectancy than a mere three days, and we're sorry it fell short this time around. We would love to make it up to you with a brand-new warranty replacement. Please feel free to ping us on our OtterBox website, and we'll help you with a case you can enjoy for a long time to come!

      Best,
      obcst OtterBox

  • Cons mentioned:
    Wireless charging

    Rated 2 out of 5 stars

    I liked the case except one major flaw...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The packaging states that it works with wireless charging but this is only true if you take the popsocket off which is a huge inconvenience. Other than that, the case works well. The popsocket works like you would expect and it doesn't add much bulk to the phone. The other issue is with the popsocket on the phone does not sit flat. I ultimately returned the case due to the charging issue.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Moresebs138,

      We're so sorry this Otter + Pop Symmetry Series case didn't work out for you!

      We're always looking to improve the Otter experience. Although a change in specs isn't on our road map, we'll be sure to pass your feedback reaches our product design team for future consideration. In the meantime, if you have any further question or concerns, please feel free to give us a call at 1-855-688-7269, and we'd be happy to chat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have a pop socket on my phone but didn’t like how it made a big bulge in my pants pocket. This is the perfect slim case with the pop socket integrated so that it keeps a smooth look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great simple case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a gray phone case and with the new pop socket and otter box partnership the case can sit flat on its back and no be raised off the table or cause balancing difficulty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pop socket case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my new iPhone... good case... would be great if pop socket part was longer... my big hands were lil issue so gave case to wife... she loves it. great otter since i have a young child

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tough Case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great phone case. I'm usually pretty careful with my phone, but drops happen. And this phone case is tough!! Great quality and great value!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic case. I’ve been using it for over a year and I tend to use the pop on the back to help hold the phone steady when taking photos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My cases for my Apple phone are usually OtterBox phone cases. I love the way OtterBox incorporated the Pop into the phone case to make taking selfies easy. The case is not bulky.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Kickstand

    Rated 2 out of 5 stars

    Great idea, but not what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is slight too bulky and the pop socked kickstand only holds the phone up in landscape mode.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Jimbo!

      We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Pop socket for iPhone 11 Pro max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used pop sockets but pretty useful with this phone. Using it as a kickstand kinda works. Overall pretty useful when you need to use your phone one handed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this brand ever since I got my first iPhone. And now I upgraded to iPhone 11 pro max. Very durable. I like the symmetry it’s compact at least for me it is..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! The pictures are phenomenal! Also, I love the case I have purchased. I really like the holder on the back and it also helps break the falls. Haha

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the iPhone 11 Pro Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the iPhone 11 Pro Max. Fit my phone but I ultimately went with something different that covered my entire phone.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Sturdy but no grip and not worth the price!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure. It’s neat. But it’s only neat because the 11 Pro Max has limited cases and there’s really no contenders. Smaller and older versions have the ones with a glossy finish that actually grabs the hand much better. This isn’t worth the inflated price. Get a basic dude, like a nice Speck Candyshell and just add a $10 Pop Socket. Returned immediately once I knew it would cause my brand new phone to easily fall off any surface.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not a fan of that Otter + Pop Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our Otters in the case design lab. We're bummed to hear that you decided to return that case, and we hope you give OtterBox another shot in the future! If you ever have any questions about our other case options, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. I accidentally dropped my phone walking into the hospital for work and my phone or the screen protector was not cracked or damaged at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my phone case and the option that you have to interchange the pop sockets. I use the spinner one and everyone asks me where I bought it. Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use but requires special charging dock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty good! The built in socket is convenient but I had to get a special popsocket charging dock to accommodate the bump out

    I would recommend this to a friend