Customer Ratings & Reviews
- Model:
- 49734BBR
- SKU:
- 6028036
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Pursuit Case's protective qualities, slim design, and snug fit for the iPhone X and XS. While some found the case challenging to remove, many appreciated its lightweight nature and sleek aesthetics. However, a few users noted concerns about the case's potential slipperiness and the difficulty of accessing the mute switch. The lack of an included screen protector was also a point of feedback from some customers.
This summary was generated by AI based on customer reviews.
Difficult to put on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the case then had to go exchange because I couldn’t get it to close properly, the second case closed but the siding was slightly sticking out. Plus it’s very difficult to remove.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear SylviaQ,
It is curious that both of your Pursuit cases ended up having issues, and we apologize! True, the Pursuit series can be difficult to remove, due to the fact that we don't want the phone dropping and the case randomly popping off, leaving the device unprotected. We definitely don't want the side of the unit coming undone, and if you would like, we would be happy to replace that via our warranty. Please feel welcome to call our awesome Otters at 1-855-688-7269, and they'll hook you up with a brand new case, along with some installation tips and tricks to ensure that it aligns perfectly with your iPhone X!
Warmly,
OtterBox Customer Service Team
- Pros mentioned:Protection
Super Strong
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this one for my teenage son. So far so good. Very strong and sturdy. Protects real well. Highly recommend.
I would recommend this to a friend iPhone X case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works well but the back scratches easily. Would I recommend? If you are not worried about how the back of your phone looks.
I would recommend this to a friend- Pros mentioned:Protection
Go ahead, chuck it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Toss your phone out the window. Play frisbee with that bad boy. Go wild, because this case means business.
I would recommend this to a friend Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case held up well two drops, but the seal around the screen began to give out and where rather quickly. Overall did it’s job but lasted less than one year.
I would recommend this to a friend- Pros mentioned:Weight
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been pleased with Otter Box cases. This one is very light weight and deemed to be durable.
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic case. Dropped my phone multiple times, and still don’t have any damage to it.
I would recommend this to a friend Good Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty good case. Buttons are a little stiff and the port cover for the charger is a little tough to open. But other then that it’s a good solid case.
I would recommend this to a friendGood case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the case!!! I’m sad to see that someone tampered with it and they still sold at full price
I would recommend this to a friendNot My Favorite Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case due to the recommendation of the sales person in the store. I have always used lifeproof but chose this case because it was supposed to be more durable and less expensive. I don't like the opening for the battery charger on this case. It is unnecessarily large and opens along the bottom side of the case. I expect it will break soon. The clear back of the case was scratched immediately and looks ugly after a month's use. The front is open so I had to buy a glass cover for the screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Huffagator,
We want to apologize for any confusion that may have occurred. The Pursuit Series was designed to provide ultimate protection while allowing for direct access to the phone screen!
Feel free to give us a quick call at 1-855-688-7269 and our Otters would be more than happy to resolve the other case issues you have been experiencing with a brand new warranty!
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Bulk
AWESOME
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I needed for the iPhone X. Doesn’t have that ‘big bulky’ feel. Fits in my pockets perfectly!
I would recommend this to a friend Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great I’ve always used otter box cases I’ve tried life proof and others... but otter box is the best and their customer service exceeds any other...
I would recommend this to a friend- Pros mentioned:Protection
Perfect case for iPhones!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek case, does not make the phone more bulky and provides excellent protection
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this type of case and loved it when i had it for my iPhone 7 now i got it for the iPhoneX
I would recommend this to a friend - Pros mentioned:Protection
Solid case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have dropped the phone twice today!! No problems case is protecting the phone great.
I would recommend this to a friend - Pros mentioned:Protection
Awesome case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a reason my phones only wear Otterbox cases. I’ll just leave it at that.
I would recommend this to a friend - Pros mentioned:Fit
Great protection
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case fit great and has a good feel without being to bully.
I would recommend this to a friend - Pros mentioned:Case quality
Works as advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good works as advertised, a little hard to install. Good version lime from speakers
I would recommend this to a friend - Pros mentioned:Protection
Best Phone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox knocked out of the park with this case. Compact and ultra strong protection.
I would recommend this to a friend - Pros mentioned:Protection
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case if your wanting that extra protection without the additional size
I would recommend this to a friend