Customer Ratings & Reviews
- Model:
- 49734BBR
- SKU:
- 6028036
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Pursuit Case's protective qualities, slim design, and snug fit for the iPhone X and XS. While some found the case challenging to remove, many appreciated its lightweight nature and sleek aesthetics. However, a few users noted concerns about the case's potential slipperiness and the difficulty of accessing the mute switch. The lack of an included screen protector was also a point of feedback from some customers.
This summary was generated by AI based on customer reviews.
Best Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for excellent price. I would recommend product to others
I would recommend this to a friendGift for wife
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for her to have with her new phone. Made her day
I would recommend this to a friendDoesn’t fit the controls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It I’ll fits the volume and silent controls.... have to take it apart to switch to vibration
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Jeanette123,
We're sorry to see that your Pursuit series doesn't seem to be matching perfectly with your iPhone X! The unit does have to be very specifically applied in order to work seamlessly with the mute switch, and we would recommend reinstalling the case to ensure an ideal fit. Please feel free to check out the link below to watch an installation video for this particular case, which will offer some reliable tips on aligning the unit just right. For additional assistance, just call our Otter experts at 1-855-688-7269, and they'll gladly provide assistance!
https://www.youtube.com/watch?v=84mT_7-ByNQ
Happy Holidays,
OtterBox Customer Service Team
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome no issues and holds up to hard work and weight
I would recommend this to a friendNice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this case since I upgraded on my iPhone and I love.
I would recommend this to a friendGreat quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to anyone other boxes are great and durable
I would recommend this to a friendLove this case, very durable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case and love that’s it’s clear. It’s very durable.
I would recommend this to a friendAs described
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case, works as described. Otter box tough.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome. Great quality. Highly recommend to anyone!!!
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my case . Dust away keep plug clean and easy plug
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product- excellent impact protection!!!!
I would recommend this to a friendHorrible case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friend bought this case and the side button wouldn’t work don’t get this case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey SKH1984,
We're very sorry to see that your friend's Pursuit series was struggling a little bit! The Pursuit does have to be very specifically aligned with that mute switch for it to work seamlessly. If your friend is interested, they can feel free to call our expert Otters at 1-855-688-7269, and we'll gladly walk them through the installation process. Once we troubleshoot the issue, that case should protect the iPhone for a long time going forward!
Sincerely,
OtterBox Customer Service Team
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice slim case fit very well with the screen protector.
I would recommend this to a friendIt protects my phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice case...protects my phone from a 1 year old!
I would recommend this to a friendGreat otterbox for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the otterbox I purchased for my Iphone X, great
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gits great and I’m happy with the security it provides
I would recommend this to a friendHusband got this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And really likes it. Seems nice and durable. Good buy
I would recommend this to a friendGreat protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case, everything is protected and sealed!!
I would recommend this to a friendNot the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay but could be better. Not to many good case for the iphone x
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Sauce,
Sorry to hear that you're not falling totally in love with the iPhone X Pursuit series! What exactly is wrong with the unit? Our wonderful Otters would be delighted to take a look, so please don't hesitate to call them at 1-855-688-7269. They'll do whatever they can to help out!
Warmly,
OtterBox Customer Service Team
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The side button comes off and just not a good case wouldn’t recommend
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Skh1984,
Yikes, sorry to see that the side button on your Pursuit series jumped ship! Not to worry, our swashbuckling Otters won't make you walk the plank. Just give them a call at 1-855-688-7269, and they'll ship you a new case that will help you treasure your iPhone X for a long time to come!
Happy Holidays,
OtterBox Customer Service Team