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Customer reviews

Rating 4.1 out of 5 stars with 355 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers admire the Pursuit Case's protective qualities, slim design, and snug fit for the iPhone X and XS. While some found the case challenging to remove, many appreciated its lightweight nature and sleek aesthetics. However, a few users noted concerns about the case's potential slipperiness and the difficulty of accessing the mute switch. The lack of an included screen protector was also a point of feedback from some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 355 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Super Strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this one for my teenage son. So far so good. Very strong and sturdy. Protects real well. Highly recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality for expensive case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the defender series for almost $60 with tax along with my new Galaxy Note20 Ultra as a suggestion from my son however the latch on the bolster has a two tiny tooth grip to hold the phone one of them broke and cause the phone to fall which resulted in a broken screen and $400 damage. This case is not any better than the ones you get from eBay for less than $10 since I ordered one for comparison that is like a copy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone X case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well but the back scratches easily. Would I recommend? If you are not worried about how the back of your phone looks.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Go ahead, chuck it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toss your phone out the window. Play frisbee with that bad boy. Go wild, because this case means business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case held up well two drops, but the seal around the screen began to give out and where rather quickly. Overall did it’s job but lasted less than one year.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been pleased with Otter Box cases. This one is very light weight and deemed to be durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic case. Dropped my phone multiple times, and still don’t have any damage to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good case. Buttons are a little stiff and the port cover for the charger is a little tough to open. But other then that it’s a good solid case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the case!!! I’m sad to see that someone tampered with it and they still sold at full price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not My Favorite Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case due to the recommendation of the sales person in the store. I have always used lifeproof but chose this case because it was supposed to be more durable and less expensive. I don't like the opening for the battery charger on this case. It is unnecessarily large and opens along the bottom side of the case. I expect it will break soon. The clear back of the case was scratched immediately and looks ugly after a month's use. The front is open so I had to buy a glass cover for the screen.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Huffagator,

      We want to apologize for any confusion that may have occurred. The Pursuit Series was designed to provide ultimate protection while allowing for direct access to the phone screen!

      Feel free to give us a quick call at 1-855-688-7269 and our Otters would be more than happy to resolve the other case issues you have been experiencing with a brand new warranty!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed for the iPhone X. Doesn’t have that ‘big bulky’ feel. Fits in my pockets perfectly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is great I’ve always used otter box cases I’ve tried life proof and others... but otter box is the best and their customer service exceeds any other...

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect case for iPhones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek case, does not make the phone more bulky and provides excellent protection

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this type of case and loved it when i had it for my iPhone 7 now i got it for the iPhoneX

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped the phone twice today!! No problems case is protecting the phone great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There’s a reason my phones only wear Otterbox cases. I’ll just leave it at that.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good works as advertised, a little hard to install. Good version lime from speakers

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Phone Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox knocked out of the park with this case. Compact and ultra strong protection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fit great and has a good feel without being to bully.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case if your wanting that extra protection without the additional size

    I would recommend this to a friend