Customer Ratings & Reviews
- Model:
- 49733BBR
- SKU:
- 6028060
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Pursuit Case's protective qualities, slim design, and snug fit for the iPhone X and XS. While some found the case challenging to remove, many appreciated its lightweight nature and sleek aesthetics. However, a few users noted concerns about the case's potential slipperiness and the difficulty of accessing the mute switch. The lack of an included screen protector was also a point of feedback from some customers.
This summary was generated by AI based on customer reviews.
Big things in small package
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is awesome! smaller yet more versatile than any other iPhone I’ve ever gotten!
I would recommend this to a friendiPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case is very dependable and sturdy I’ve dropped it a thousand times
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this case as a present for and friend and she loves it and loves how sleek it is.
I would recommend this to a friendGreat iPhone case for protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely recommend this iPhone case to anyone who works outside with their phone
I would recommend this to a friendExcellent case
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case for my I phone it drops it won’t get damaged
I would recommend this to a friendTough case but....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tough and durable case but with any clear plastic this case gets scuffed easily. The mute button was a pain to slide into the case’s mute switch because the two plastic knuckles were really flimsy and it cant grab onto the phone’s mute button. I think the case’s mute switch was poorly designed and needed more testing before otter box put this case out on the market.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey John,
We're sorry that your case is getting scratched up and that the mute rocker is giving you some troubles! We'd love the chance to see if we can help with this though. Call our support team at 1-855-688-7269, and we'll troubleshoot the mute switch issue with you and get a new scratch-free replacement case ordered!
Sincerely,
OtterBox Customer Service Team
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid case but don’t forget screen protector does a nice job not covering up screen
I would recommend this to a friendLong lasting
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, on my second one, lasted more than 2 years.
I would recommend this to a friendBest phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy durable great case waterproof seal wore off about a year later
I would recommend this to a friendNice case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the lightness on this case and see through. Best Buy has it
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful case, very light and durable. Would definitely recommend this product!
I would recommend this to a friendgreat
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this thing, it is a great product and built well
I would recommend this to a friendworks as expected!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product for my daughter and this product works as expected!
I would recommend this to a friendNice strong case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the back wasn’t clear, maybe opaque just to reduce scratch visibility
I would recommend this to a friendAwsome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this super durable case that is slim and not bulky at all. I love it
I would recommend this to a friendamazing product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amazing product; great brand and product; store employees not so friendly
I would recommend this to a friendWasn't impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this case for an entire day before the foam insert ripped. Returned immediately
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Daniel,
We're so sorry to learn that the foam on this Pursuit series developed a rare rip, and that you felt your best option would be to return the item! Had you contacted us, we would have been more than happy to set you up with a warranty replacement, but we also certainly understand your decision. We sincerely hope that this experience does not turn you away from OtterBox forever, and if you have any future questions, please feel free to direct them to our friendly Otters at 1-855-688-7269. They're always delighted to help!
Sincerely,
OtterBox Customer Service Team
Good Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good case fit is good and like that the back is clear
I would recommend this to a friendGreat buy for husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and reliable and durable for my husband to carry his phone
I would recommend this to a friendOk product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item is ok the tabs around the case are difficult to lock together and some parts are flimsy
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey John,
We apologize that you're feeling so apprehensive towards the iPhone X Pursuit series. It is definitely odd that the case seems to be flimsy - when aligned properly, the unit should provide sturdy, stable protection. Please feel welcome to check out the installation video link below to ensure proper application. If re-installing the case doesn't do the trick, please feel free to call our handy Otters at 1-855-688-7269, and they'll gladly find a quick fix!
https://www.youtube.com/watch?v=g_noGEOZcb4
Sincerely,
OtterBox Customer Service Team