Customer Ratings & Reviews
- Model:
- 49733BBR
- |
- SKU:
- 6028060
Customer reviews
Rating 4.1 out of 5 stars with 355 reviews
(355 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers admire the Pursuit Case's protective qualities, slim design, and snug fit for the iPhone X and XS. While some found the case challenging to remove, many appreciated its lightweight nature and sleek aesthetics. However, a few users noted concerns about the case's potential slipperiness and the difficulty of accessing the mute switch. The lack of an included screen protector was also a point of feedback from some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Weight
Rated 5 out of 5 stars
Pair with Glass Screen Protector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case, if you drop your phone from 3 feet or so it’ll bounce up again so I’d pair this with a glass screen protector to make sure that the screen doesn’t shatter. It’s relatively lightweight.
This review is from OtterBox - Pursuit Case for Apple® iPhone® X and XS - Black/clear
I would recommend this to a friend - Pros mentioned:Protection
Rated 2 out of 5 stars
Not My Favorite Phone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone case based on the recommendation of a sales tech when I bought my new phone. I usually use another brand and regret this purchase. The case was easy to install and required the separate purchase of a screen protector. The opening for the charger cord covers nearly the entire length of the bottom of the case and is clunky and awkward. After a few days of using this case the back was already showing scratches and wear and tear. Dirt and debris also accumulates inside the case and it has to be cleaned out regularly. The case seems to do a good job of protecting the phone but I would prefer to pay a little more and get a Lifeproof case the next time.
This review is from OtterBox - Pursuit Case for Apple® iPhone® X and XS - Black/clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Huffagator,
We're so sorry to hear that this Pursuit series isn't quite meeting expectations! It is definitely odd that your case was looking so worn down after a short time on the front lines, and this is not the usual performance that we expect from our most protective case yet. If you'd like to give this another shot, please feel welcome to call our handy Otters at 1-855-688-7269, and they'll fix things up with a warranty replacement!
Cheers,
OtterBox Customer Service Team
Rated 5 out of 5 stars
Otter half
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It would be otterly funny if I didn’t get this otter case
I would recommend this to a friendRated 2 out of 5 stars
Like the case but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the Pursuit by Otter box. It is expensive but I like how it felt in my hands and felt like it was really protective of my iPhone X. The problem that I had with it is that the small lever on the left hand side to turn off/on sound of the phone wasn’t working properly so I had to return it.
This review is from OtterBox - Pursuit Case for Apple® iPhone® X and XS - Black/clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there acastillosolis,
Sorry to hear that your mute switch wasn't matching well with the Pursuit Series! The unit does have to be very specifically installed in order for that switch to work seamlessly with the iPhone. Had you contacted us, we would have been able to fix this with some simple troubleshooting, but we certainly understand your decision to return the product. If you have any future OtterBox questions or comments, don't hesitate to reach out to us at 1-855-688-7269. Our friendly Otters will always do what they can to assist!
Cheers,
OtterBox Customer Service Team
Rated 5 out of 5 stars
otter box pursuit iphone x
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe this product was a great fit for my needs.
I would recommend this to a friend- Pros mentioned:Fit
Rated 3 out of 5 stars
Sour patch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like the case. It fits the iPhone X perfect in my opinion. Negatives would be that the mute button is hard to mute and unmute. Home button is hard as well. I was going to return it because of that but ended up just keeping it.
This review is from OtterBox - Pursuit Case for Apple® iPhone® X and XS - Black/clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Frankenstein,
Thanks for sticking with the Pursuit series! We apologize that you're experiencing some inconvenience with the mute and home button. Our investigative representatives might be able to troubleshoot this and find a solution, so please feel welcome to call them at 1-855-688-7269. They'll put this under the microscope and solve the case (no pun intended) before you know it!
Sincerely,
OtterBox Customer Service Team
Rated 5 out of 5 stars
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s pretty sleek and does the job not a complaint.
This review is from OtterBox - Pursuit Case for Apple® iPhone® X and XS - Black/clear
I would recommend this to a friendRated 5 out of 5 stars
Good Deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working just like I thought it would - very happy!!
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my new I phone and it is great
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it on sale so it was a steal! Amazing brand!!
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my new iPhone X secure and tight . To fatigue
This review is from OtterBox - Pursuit Case for Apple® iPhone® X and XS - Black/clear
I would recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
Perfect fit and low profile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is great as the phone fits snuggly and does not interfere with the glass screen protector. It provides great protection at a very low profile so as not adding too much bulk to the iPhone.
This review is from OtterBox - Pursuit Case for Apple® iPhone® X and XS - Black/clear
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Perfect fit and low profile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is great as the phone fits snuggly and does not interfere with the glass screen protector. It provides great protection at a very low profile so as not adding too much bulk to the iPhone.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good would recommend to a friend n awesome service
I would recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my husband for his new phone last year. It has been great for protecting his phone. It is difficult to use the switch for the volume off, but that is not really a problem.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Otter case for my new iPhone X. It has saved my phone from multiple drops over the last two months! No cracks or any issues with the phone considering the abuse I have given it!
This review is from OtterBox - Pursuit Case for Apple® iPhone® X and XS - Black/clear
I would recommend this to a friend Rated 4 out of 5 stars
Solid product from a trusted name
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had an Otterbox before for an older phone - I knew exactly what I was getting myself into. The good: The profile of the case adds very little bulk to the size of the phone. The port is securely protected. The not so good: The texture is slicker than I'd prefer.
I would recommend this to a friendRated 4 out of 5 stars
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great works just as described. Thin and durable, the only thing I see being an issue is the silence ringer switch it feels a little weak and as if it will fail first before anything else. But the rest of the case is definitely up to the name otter box.
I would recommend this to a friend- Pros mentioned:Case quality
Rated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have always been impressed with Otterbox, having used their products for multiple phones and devices. This adds to the list; I don't think you will be wrong choosing Otterbox.
I would recommend this to a friend Rated 4 out of 5 stars
Solid Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case for protecting your phone. If use your phone with your Mavic Air (like I do) you will either need to remove the case of buy a controller adapter. Don't be surprised if the jack cover at the bottom gets ripped off in the first month or two.
This review is from OtterBox - Pursuit Case for Apple® iPhone® X and XS - Black/clear
I would recommend this to a friend








