Customer Ratings & Reviews
- Model:
- 51189BBR
- SKU:
- 6287829
to a friend
Customers are saying
Customers find value in the Pursuit Series Case's excellent protection and ease of use, praising its snug fit and attractive design. While some find the price point high, many appreciate the case's relatively slim profile and good grip. However, potential buyers should be aware of reported scratches on the back and the lack of a built-in screen protector.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product very much. I would recommend to people.
I would recommend this to a friendAmazing purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek,yet very durable. I would recommend to anyone
I would recommend this to a friendSturdy case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very sturdy case. Best protection for your phone.
I would recommend this to a friendProtection all around.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can hear the other person and they can hear me also.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case works perfectly! I love it! Would buy again
I would recommend this to a friendDurable case for my new phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case was everything I expected for my new iPhone
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to anyone who loves Iphone! Love it!
I would recommend this to a friendCase disintegrated within 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber started shredding almost immediately. Within 2 months, so much had worn off that the case no longer functions. Garbage! For an $80 case. Unbelieveable. I tried to contact OtterBox customer support ... it's been 2 months and I haven't gotten any solution. DO NOT BUY THIS CASE.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey jjreviewer,
We're so sorry to hear that this Pursuit series didn't seem to stand the test of time! The rubber breaking down like that is definitely odd, but not to worry - our awesome Otters are here to help. Feel free to give them a ring at 1-855-688-7269, and they'll set you up with a tough new warranty replacement that we trust should exceed all expectations going forward!
Sincerely,
OtterBox Customer Service Team
The case is perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I drop my phone all the time so this case works !!
I would recommend this to a friendVery sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and they love it. Very sturdy case.
I would recommend this to a friendkid loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.seems well made and my son loves it. it looks good
I would recommend this to a friendiPhone Xr case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case for the Xr. It an Outerbox so it’s a bit bulky. Wished it had softer edges which would make it more comfortable to hold.
I would recommend this to a friend- Pros mentioned:Protection
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case has great protection .... but the rear clear case is super soft and vulnerable to scratches just going in and out of pockets. I had this case for one week and the back clear side looks like it’s 2 yrs old with enormous amounts of minor scratch marks. Not great for the $80 price point. The protection overall is outstanding
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Sunshine,
We dearly apologize that your Pursuit series has been looking a little run-down lately! Our playful Otters would love to smooth things out by diving into a warranty claim, so please don't hesitate to give them a call at 1-855-688-7269. They'll send you a sleek new replacement case in practically no time at all!
Sincerely,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Didn’t Like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not good. If you have a screen protector that covers the entire screen including the bezel the front part of the case will left you screen protector. I waisted two screen protectors with this case. Also the clear plastic on the back of the case will scratch up bad. Exchanged for outterbox symmetry clear case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Zeus,
We apologize that this Pursuit series was struggling to interact well with your screen protector! Unfortunately, we're unable to test our products with third-party accessories, so we can't always guarantee that our cases will fit well with screen protectors that we don't make ourselves. It's awesome to see that the Symmetry is working better for you, and if you have any future questions or comments, please feel welcome to contact our awesome Otters a ring at 1-855-688-7269. They'll be thrilled to further assist you!
Cheers,
OtterBox Customer Service Team
Great Durability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good phone protection, even on hard surfaces it has protected the phone from any cracks or damages.
I would recommend this to a friendGreat case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is durable and helps protect the phone. Definitely happy with the purchase.
I would recommend this to a friendoverpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the box....feels good in your hands protection is good just wicked overpriced
I would recommend this to a friendGreat protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good case. But back is very slippery slips when you grab it some time
No, I would not recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Typical otter box case but the nice thing is it’s not too bulky!
I would recommend this to a friendGood protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It serves its purpose but clunky in design. I will be replacing because it’s too boxy and too difficult to get the phone in and out of the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Krmcc43,
Sorry to see that this Pursuit series doesn't seem to match your preferences as well as you hoped! If you're looking for protection that sports a slimmer style, we would recommend our Symmetry series, which is our sleekest design. Feel free to take a peek via the link below, and give our friendly representatives a call at 1-855-688-7269 with any future questions!
https://www.bestbuy.com/site/searchpage.jsp?st=iphone+xr+symmetry&_dyncharset=UTF-8&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
Sincerely,
OtterBox Customer Service Team