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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $79.99

Customer reviews

Rating 4.6 out of 5 stars with 445 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the Pursuit Series Modular Case's protection, quality, and fit, with many praising its ease of use and compatibility with wireless charging. However, customers are negative about the case's price and the susceptibility of the clear back to scratches. Some also mentioned the bulkiness of the case and the lack of a screen protector. The lightweight design and good grip were also frequently noted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 445 reviews
  • Rated 4 out of 5 stars

    This is a good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case. The only reason I didn’t give it five stars is because of the opening to the vibrate button. If you want a screen protector. This case will allow you to use one. I use zagg screen protectors. I’m sure the otter box brand screen protector will work too. Be careful using a screen protector that fully covers the whole screen on the edges. This case seals around my screen protector perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know there are cheaper ones but you just can’t beat the otter. Get one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    7/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good protects my phone case back scratches pretty easy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek cover, still protective. Hope it doesn’t tear easy

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case with extra protection!!! Sleek look as well!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great looking case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case case looks good and fits comfortable in my pocket.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Protects well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case and does the job well just a little bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Average protection for I phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is rugged and does a good job protecting the edges of the phone. Back clear plastic is very susceptible to scratches as demonstrated through just one day of use. Back surface has scratches up to 30% of area already.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Symmetry Series clear case has gotten so scratched up! We'll be sure to get your feedback passed up the ladder. In the meantime, give us a ring at 1-855-688-7269, and we'd be more than happy to get you a replacement OtterBox.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owoned 2 of these case, one with my iPhone 7s Plus and now my iPhone XS Max. You can’t get a better case for your phone. As the saying goes “You get what you pay for” and it is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the Commuter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for someone who wants a case better than the Commuter but doesn’t want a bulky case like the Defender. And the forward facing ports for the speakers are a nice touch.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case even though I had a defender case just because I wanted something slimmer and still gave my phone great protection. Once I got it I was really disappointed with it. The back is a thin plastic kind of like where the plastic is covering the Apple logo on the back of defender case. I feel like if I were to drop my phone just right the plastic back wouldn’t protect my phone. Also the black rubber edge is hard and feels like it wouldn’t absorb any impact of a fall. I’m only giving this product 3 stars because it’s Otterbox and it allows you to keep your nice phone look out for everyone to see even though it’s in a case. I do not think this case is worth the price tag.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey ChrisD90,

      We apologize that you're feeling so much apprehension towards the iPhone Xs Max Pursuit series! We completely understand that switching from one case to another can sometimes come with a bit of an adjustment period, but rest assured, the Pursuit is engineered to be one of our most protective designs yet. The case is built with PursuiTech technology, which encompasses the device, keeping it sleek and secure. We're confident that the Pursuit should keep your iPhone safe for a long time to come, but if you do have any other questions, please feel welcome to call our friendly Otters at 1-855-688-7269. They're always happy to help out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    OtterBox - the standard in cases for iPhones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a customer of OtterBox for many years and through many devices. Great product and customer support and has protected my devices when dropped. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale for my iPhone XS Max and I’m very satisfied with how well this protects my phone. I dropped my phone twice now and not even a scratch on this durable case! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case a couple days ago and so far I love it! Feels like very good quality and seems to be pretty rugged without the bulkiness. Definitely worth the high price tag!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sturdy and I’ve had no problem with it for the year I’ve owed it. It does not come with old plastic cover you will need to buy a screen protector.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    solid case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it came down for me between this one and another case. price wasn't a factor, just liked the looks of the other case. wish I had other choices than black when I bought this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convert from lifeprooof

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only always used lifeproof - was awesome with my old iPhone6. However, the model for the iPhone 10s greatly affects the camera. You loose the clarify and crispness...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is super protective now, it’s almost unbreakable dropped it multiple times but still no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection for XS Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only one I like better is the Rokform Fuzion Pro, which is great for heavier duty purposes (like attaching to motorcycle handlebars). But the Otterbox is a better value if you don't need the heavy duty solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and sturdy. I’m nervous that there is no screen protection but so far no issues. I like that the sound isn’t muffled like on the lifeproof case.

    I would recommend this to a friend