Customer Ratings & Reviews
- Model:
- 51206BBR
- SKU:
- 6287805
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Pursuit Series Modular Case's protection, quality, and fit, with many praising its ease of use and compatibility with wireless charging. However, customers are negative about the case's price and the susceptibility of the clear back to scratches. Some also mentioned the bulkiness of the case and the lack of a screen protector. The lightweight design and good grip were also frequently noted as positive aspects.
This summary was generated by AI based on customer reviews.
Not for a Beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not easily able to be used. not real sturdy as stated. Returned Product to store 2 days later.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi DSJM,
We apologize that you ended up not falling in love with the Pursuit series! While the Pursuit is engineered and tested as one of our most protective cases, we completely understand that the slim design might not match up with everyone's style. If you're looking for something a bit more rugged, we might suggest taking a look at the Defender, which incorporates a multi-layer design. Please feel free to check it out by clicking on the link below, and give our friendly Otters a call at 1-855-688-7269 with any further questions!
https://www.bestbuy.com/site/otterbox-defender-series-pro-case-for-apple-iphone-xs-max-black/6287798.p?skuId=6287798
Sincerely,
OtterBox Customer Service Team
Too hard to apply
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard time trying to put it on my phone I just gave up
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Eric!
We're sorry to hear about your disappointment with your Pursuit Series case! The good news is, we have a great installation video for that case here: https://www.youtube.com/watch?v=g_noGEOZcb4
If you need any other help, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Not a good buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I could not use this for my new iPhone. Very disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi iPhoneUser,
We're so bummed to hear that this Pursuit series isn't working well for your new iPhone! We would love to grab a few more details to see if we can help at all, so please feel welcome to give our friendly Otters a call at 1-855-688-7269. They'll be more than happy to take a closer look!
Warmly,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great case but expensive and scratches
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Defender Realtree on my iPhone 6, and then upgraded to the Max. Given that Otterbox doesn't believe in having built-in screen protectors on their new cases and wants you to buy their overpriced screen protectors, I went with this case and bought a cheap Dynex screen protector (see my other review). This case was a bit expensive, but I really like it. It's not quite as bulky as the Defender case I had and it's protected the case from several falls. This case has raised edges to protect it, but it's been great having a screen protector on it for piece of mind. The back of the case does scratch easily. Not the worst thing in the world and I don't really mind it,, I may just put some kind of sticker on the back or something. Otterbox does offer free replacements yes, but you do have to pay for shipping.
I would recommend this to a friend Durable case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 4 years. Like it so much replacing it with the same.
I would recommend this to a friend