Customer Ratings & Reviews
- Model:
- 51937BBR
- |
- SKU:
- 6323242
Customer reviews
Rating 4.6 out of 5 stars with 283 reviews
(283 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers recognize the Pursuit Series Case's excellent protection and secure fit as major strengths, with many praising its clear back that showcases the phone's design. However, some users noted that the buttons could be difficult to press and expressed concerns about the case's price and susceptibility to scratches. The lightweight design and wireless charging compatibility were also frequently highlighted as positive aspects. While generally well-received, potential buyers should consider the reported challenges with button responsiveness and scratch resistance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:ProtectionCons mentioned:Bulk
Rated 3 out of 5 stars
Great but has some worrying cons...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well first things first... this is an expansive case. And I only bought it because there was a sale a few days back when you purchased 3 phone accessories. Got this one for myself, the Commuter for the wife and a car mount from iOttie. So let me try to make this cohesive. Pros: *Doesn't look bulky as I expected from an Otterbox case. *Looks nice with its black side and clear back piece. *Seems extremely sturdy. Not going to drop to test it but I feel this can take a few falls. *The bottom speaker channel to make it shoot sound forward is a Godly feature. I hate it always cupping my hand on the bottom of the phone on my S8. Those days are now gone. *The seal seems good. No dust and extra protection from liquids making their way into the phone. CONS: *The back portion is a oily hand nightmare/fingerprint magnet. *The two bottom dust covers for the usb and headphone jack are a nightmare but they are removable without cutting so yeah I did that after having to fool w/ that flap two to three times. *Sure hope you don't have to remove this case for anything. Very hard to get it out. But that is the point of the case. *Now the main con for me is the buttons. It will take some getting used to but they are not easy to press. It takes a good bit of extra force to get them to do their thing. And with the power button being so far up on the s10+ you basically have to re-position your hand anytime you need to lock the phone or press that button from some reason. Overall though. Just wipe the back of the case here and there to keep it not looking like a oil/fingerprint ocean, remove them flaps at the bottom, get used to the mush of the buttons and only get this if you find it on sale. Glad I didn't pay full price thank God.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Port,
Thank you so much for your detailed and extensive feedback surrounding the Galaxy S10+ Pursuit series! We're glad to hear that the case is proving to be both protective and functional for you. However, we apologize that the case exterior and port cover seem to be the things of nightmares! To start, we always recommend using a trusty microfiber cloth to wipe away any fingerprints or smudges that collect on the case. While the port cover can take a little getting used to, after a brief adjustment period, it does get easier to manage! We certainly understand your decision to remove said feature, and would only point out that the flap was specifically engineered to protect your device from dust. Without the seal, debris may enter from the bottom.
Similar to the port cover, the side buttons also occasionally need a short time for adjustment. Rest assured, after some consistent use, they should start to feel more comfortable. We're confident that this case should keep your Galaxy S10+ safe and secure for a long time to come! If you have any additional questions, please feel welcome to contact our friendly Otters at 1-855-688-7269, and they'll be happy to chat!
Sincerely,
OtterBox Customer Service Team
- Cons mentioned:Screen protector
Rated 2 out of 5 stars
Not the case I was expecting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had Otterbox Defenders on my phones the past 5 years and have been very satisfied. Unfortunately with this purchase I'm not. I should have known slimmer is not always better. The added features they describe it as being much better and also 10 more dollars more expensive than the defender series. This case does not come with any kind of screen protector at all, the clear plastic backing is extremely slippery so doesn't allow you to just it it places and it stay secure, and the front is not recessed enough that if the phone falls screen first it would prevent the phone from being shattered as in the defender series. If you really want top notch otterbox cases to protect your phone, go with the defender series and skip this overpriced, overbloated counterpart otterbox tried to put out. Yes this case might be slimmer but what good is a case without a screen protector to prevent scratches on your phone or the proper recession of the screen of the phone with the actual case, causing almost certain screen damage if you happen to drop it and it lands with the screen facing the ground.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Sean40,
We apologize that you felt so disappointed with the Galaxy S10+ Pursuit series! The Pursuit incorporates PursuiTech technology, which lines the case and makes it our most protective unit yet. However, we completely understand that the slim style is not for everyone!
While we do not currently carry any case designs for the Galaxy S10+ that include an integrated screen protector, it definitely sounds like your heart is still aching for the Defender series. Feel free to check out the Galaxy S10+ Defender Series Pro via the link below, and give our friendly Otters a call at 1-855-688-7269 with any further questions!
https://www.bestbuy.com/site/otterbox-defender-series-pro-holster-case-for-samsung-galaxy-s10-black/6323245.p?skuId=6323245
Best,
OtterBox Customer Service Team
Rated 4 out of 5 stars
I love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it!! It is so pretty and works really well.
I would recommend this to a friend






