Customer Ratings & Reviews
- Model:
- 51207BBR
- SKU:
- 6287823
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are positive about the Pursuit Series Modular Case's protection, quality, and fit, with many praising its ease of use and compatibility with wireless charging. However, customers are negative about the case's price and the susceptibility of the clear back to scratches. Some also mentioned the bulkiness of the case and the lack of a screen protector. The lightweight design and good grip were also frequently noted as positive aspects.
This summary was generated by AI based on customer reviews.
Excellent but expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I typically only purchase cases through Amazon but I felt that my new phone would be better served with one of higher quality. So far it's held up well.
I would recommend this to a friendGreat product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I love OtterBox, and have always used their products for my phones. This case is great. The size and shape are perfect.
I would recommend this to a friend- Pros mentioned:Protection
Looks good but,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case maybe provide good protection for your phone but cover the beauty of your iPhone. And anyone seen mark in the back cover because of wireless charging heat?
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Ewanewan,
While we're happy you feel the phone is protected by the Pursuit, we are sorry to hear that you've noticed some changes to the back of the case after wireless charging. We test our products with Apple's recommended chargers to ensure compatibility, so it’s odd that some markings are appearing after powering up.
Our detective Otters would be happy to get to the bottom of this issue by grabbing some more details. Please feel welcome to give us a ring at 1-855-688-7269 and we’ll investigate!
Happy holidays,
OtterBox Customer Service Team
Low Profile Yet Solid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case, it has a lanyard and it’s very low profile. I’ve already clumsily dropped my phone from about 4 ft and it never cracked or broke!
I would recommend this to a friendlove it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that this case allows the speakers on the phone bottom to have an opening on the front of case to improve sound/microphone quality
I would recommend this to a friend- Pros mentioned:Case quality
Great protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is a great case. However the reason why I didn’t give it 5 stars is because the rubber piece that covers the flash jack broke off within 2 days.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Robert,
Yikes! We're so bummed to see that your charge port cover decided to jump ship after only a couple of days! Not to worry - our friendly Otters will be more than willing to set you up with a quick warranty replacement. Simply give them a call at 1-855-688-7269, and they'll be thrilled to help out!
Cheers,
OtterBox Customer Service Team
Best one I ever bought
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had same case for 2 years have survived many drops high and low I work in field so it has been really good having case
I would recommend this to a friendFirst otterbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally took the plunge and got a durable case, not as sleek as some others look but finally not nervous for my kids to play with my phone
I would recommend this to a friend- Cons mentioned:Back
Stay away from the Blk/Clear
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work well with the Belkin charge pad. Clear back side get scratched really easy. I would recommend the pursuit, but not the clear back model.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Frank,
Sorry to see that this Pursuit series seems to be running into some practicality problems! Unfortunately, we are not able to test our products with third-party accessories, so we cannot always guarantee 100% compatibility with all wireless charging pads. That being said, we do always recommend putting the charger in a horizontal, or landscape, position for best results.
As for the scratches, while these cosmetic issues won't affect the protective abilities of the case, we completely understand why this would be disappointing. Please feel free to call our stylish Otters at 1-855-688-7269, and they'll gladly get you into a sleek new warranty replacement as soon as possible!
Best,
OtterBox Customer Service Team
OtterBox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Cell Phone case! Strong and reliable! Considering the cost to replace a phone, this product is well worth getting.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what you would expect from otterbox. This case is great complete coverage and I love the clear back. Highly recommended.
I would recommend this to a friendBest Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case! Very sturdy but a little bulky but not too bulky. Must have if you want to prevent your phone from breaking!!
I would recommend this to a friendNice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case feels great in the hand and the clear backing allows you to protect your case without covering the beauty of your phone!
I would recommend this to a friendProtect my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase process! Works great and I love it def wanna make my next purchase at Best Buy.
I would recommend this to a friendDurable case, and looks great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case fits on perfectly! The clear back on the case is durable while displaying the pure beauty of the IPhone XS Max.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It seems very flimsy but it’s very sturdy. I’ve dropped my phone a few times *oops* not a single mark. Definitely worth it
I would recommend this to a friendOttorbox Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say I was a bit skeptical at first on this case but so far I am loving it. incredibly strong for my iPhone XS Max.
I would recommend this to a friendGreat phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a replacement phone case for one that broke. This one is highly durable and very good quality
I would recommend this to a friendDurable and slim
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really like how slim this case is and still quite durable. The wrist lanyard is a great added bonus. Very pleased!
I would recommend this to a friendLove this case!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super strong case and much more sleek than the Defender which I also love and has saved my phone many times.
I would recommend this to a friend