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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1516 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,516 reviews
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lifetime warranty is good. It protects the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this case when upgrading to the Samsung S5. No complaints at all. The buttons are very responsive. Definitely worth the money. Would recommend to anyone who is serious about protecting their phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good product. Durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection for a cell phone. Durable for cell.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a mechanic and this case keeps the phone clean

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 4 out of 5 stars

    lovely case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a screen protector that I absolutely needed!!!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    difficult to handle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very bulky, hard to take apart, and very hard to type with the plastic cover over the screen. With this case on you are unable to use your car charger to charge the phone as the plug isn't long enough to fit in with the bulky case on the phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is not flush against the phone and you have to tap hard to work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I wouldn't even use my phone without otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I won't even use my smartphone without an otterbox.I recommend them to everybody I know. If your OtterBox is defective, OtterBox is pleased to help you and send you a new one. Great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Case is Great, holster lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great, but the holster will drop the phone constantly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case about a month and in my job(large animal DVM) it has already taken a beating with no damage to the phone!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    protection is da key to success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my fascination for Cassie is deeper than I thought lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's an Otterbox!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. It's an Otterbox, so you know what to expect. The only bad thing I can say is I don't like the flap over the headset plug, but that's not a major problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case I am satisfied with it. The only thing I really don't like is how dust and dirt can get in the back through the camera and speaker opening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom is pretty accident prone, so I needed a case that would withstand her terror. Love her heart. this withstands her constant dropping her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case to have do feel like u hav to do a lot to take it off but as long as the phone safe ...... The clip could be made better cuz its easily breakable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had otterbox case before so it was a no brainer that I didn't get it for the Samsung Galaxy s5. Otterbox case is number one and will always be number one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this on my phone for 3 weeks now and no problems yet. I have not dropped my phone or got it wet. so I do not know if it will protect it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my husbands case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He likes the case overall the only problem he has is when he texts his finger keeps hitting one of the comma keys all the time but over all great case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is amazing. When I have a good signal all day it only loses 25% of its charge. The health app it comes with is great. The pulse is spot on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would never have a phone without an otter box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish Best Buy carried more colors, but other then that I was glad they had one in stock since I don't like to walk around without a protected phone!

    I would recommend this to a friend