Customer Ratings & Reviews
- Model:
- 42328BBR
- SKU:
- 4673023
to a friend
Customers are saying
Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.
This summary was generated by AI based on customer reviews.
Good product. Durable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good cover have tried others disappointed by quality.
I would recommend this to a friendGreat protection for my phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have dropped it 2 times and there was not any damage
I would recommend this to a friend- Pros mentioned:Protection
Great if you drop your phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I must say that the case itself works good if you drop your phone but small debris can still enter the holes between the screen protector and the phone screen itself causing small scratches on both.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Shaun,
We’re glad that the Defender is protecting your Galaxy S5 when it is dropped. We are sorry that debris is finding a way past its perimeter though. This is not typical and we certainly want to help out. Please give our helpful Otters a call at 1-855-419-7417, and we will be happy to replace that OtterBox through our warranty.
Best,
OtterBox Customer Service Team
love this case. saved me from close calls all da t
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.:] love this case. Theres a convienent kick stand.
I would recommend this to a friendI love the case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i have a problem with is that i just got it and 2 to 4 days later the bottom half dent close all the way and the side bottom doesn't let me click it. I have to sometimes take off the case to click the button
I would recommend this to a friendVery Unhappy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic glass cover allows trash to get in and I can't get it removed in order to clean it. I'm going to have to take it into Best Buy to get them to help me get it off. I think I broke the glass trying to remove it.
No, I would not recommend this to a friend- Pros mentioned:Protection
It's done fairly well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's done great protecting phone. Some of outer casing stretched out of shape. Will have to replace in future. Thankfully Otterbox has great warranty.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi FaithLady,
We’re glad that the Defender is taking care of your Galaxy S5. We’re sorry that the silicone slip cover is starting to stretch out a little. Please do not hesitate to give our helpful Otters a call at 1-855-419-7417 so that we can get that warranty set up for you.
Sincerely,
OtterBox Customer Service Team
Disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the otter box with phone and sheild. The seal for the otter box on the bottom, fell off and is not covered under warranty or by best buy. Don't. Waste your money on otter box
No, I would not recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Price
protective cover is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very protective cover, but it was very pricey for what I was looking to spend originally.
I would recommend this to a friend corner broke off after 2 weeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case seems to work ok, slips off my belt some times, corner of holder broke off the first couple off week customer service was great about replacing it
I would recommend this to a friendCase is big and bulky but protects the phone.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rubber is breaking at the bottom of case by fingerprint id on the phone. Only had OtterBox for one month. I'm not very happy about this!
No, I would not recommend this to a friend- Pros mentioned:Protection
Disapointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high expectations for this phone case after reading the reveiws, but it does not live up to the hype. After a month of everyday use my cute pink case is absolutely filthy, stained and uncleanable. I really thought otterbox made a better product. It will do a great job protecting your phone, as long as you don't care about the looks!
No, I would not recommend this to a friend Good Case for S5
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case works well for my son's S5 but the plastic screen gets dirty underneath a lot which frustrates him.
No, I would not recommend this to a friendDid not fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case would not fit the S5 active because the phone is bigger than the regular S5.
No, I would not recommend this to a friendhow big can you get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.as cases go its a good case, but it really did make an already very large phone way to big. wish it was a bit more thin.
No, I would not recommend this to a friendIt makes it hard for other people to hear you.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Galaxy S5 which its great but people have a hard time hearing me speak.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi linamedina,
We’re sorry that this Defender is making it difficult for people to hear you. This is not at all normal and we certainly want to get to the bottom of this problem. As long as there isn’t any debris blocking the microphone port people should be able to hear you loud and clear!
Try removing the phone and make sure there is no problem when the case is not installed. If there isn’t an audio issues without the case then reinstall the case and check if there is any improvement after the re-installation.
If the problem persists please give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a warranty replacement arranged for you.
Best,
OtterBox Customer Service Team
Very pink!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is fine, I just wish there was more color selection available.
I would recommend this to a friendit's a good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter boxes arebusualky bulky but I felt this case was too bulky
No, I would not recommend this to a friendgreat protective case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well and serves its purpose. I would highly recommend to a friend
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well. Not much to say than that it's what they described.
I would recommend this to a friend