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Customer Ratings & Reviews

Clearance
$29.99
Save $20
Comp. Value: $49.99

Customer reviews

Rating 4.6 out of 5 stars with 1427 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,427 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Phone Case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case. I had one on my other phone for 2 years and it protected it well. Lots of drops and never damaged my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    protecting iPhone 12

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits the iPhone 12 as promised and makes it attractive. Too soon to tell if it will protect the iPhone when dropped, which is the whole purpose of the product, after all.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case brought for someone and she loves it! Clear/glitter case that still shows the color of your as she requested. Very nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Please do not buy this junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is already damaged after trying to take it off my phone. If you wish to wrestle with your phone every time you want to clean it or change the case, then scratching the phone while doing so, then get this case. For 49, this case is not worth it at all

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're having trouble with the fit of your Symmetry Series case! That's certainly unusual to hear. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was fair, protects my phone from falls. Quality is good too, not too thick

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects the phone from being damaged from accidental drops, etc. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    safe

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have dropped my phone several times. nothing bad has happened. this protects my iphone very well. highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Works perfectly love their brand

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly love their brand and I really enjoy shopping at Best Buy easy to shop great inventory super helpful people

    I would recommend this to a friend
  • Cons mentioned:
    Color fading

    Rated 2 out of 5 stars

    Turns yellow, product flaw.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drop quality is good. Can handle 5 foot falls. I don’t recommend this product because the outside rubber areas turn a ugly yellow color and even bleach won’t fix it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the discoloration with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your troubles. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a clean replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Appearance

    Rated 5 out of 5 stars

    Clearly I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clear case with the sparkles, goes great with my Purple IPhone 12! Can’t go wrong with purple and sparkles

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    survives drops

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have used this same style of case o my last 4 phones. i love that it protects it from my frequesnt drops and bumps.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this otter box on my iPhone and it’s so good my phone hasn’t broke and I drop my phone all the time

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and protection for my iPhone adding a little security during life's mishaps

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Like the subtle bling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this protector sparkles and that you can see the color of my phone (blue), but it is thin, so only time will tell if it really protects my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case holds up well. I have dropped my phone several times and this protects it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Phone cover for Apple 12

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the cover is great and fit like a glove. Very happy with the quality of the product.

    I would recommend this to a friend
  • Cons mentioned:
    Color fading

    Rated 2 out of 5 stars

    Yellow

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turned yellow/brown in color in very little time. Priced too high for this type of quality.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Drew! We're so sorry to hear about your disappointing experience with the Symmetry Series Clear case for your iPhone 12/Pro. We know that you expect more out of your OtterBox. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We'd like to see what we can do to make things right by you under our fantastic product warranty though. Please give our awesome Otters a ring at 1-855-688-7269 and they'd be more than happy to help get the ball rolling on your replacement case.

      Kindly,
      OtterBox Customer Support OtterBox

  • Cons mentioned:
    Color fading

    Rated 5 out of 5 stars

    Stardust case in awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Buying the same one again just because it gets a little discolored after a few years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for high falls phone has fallen multiple times still works great

    I would recommend this to a friend
  • Pros mentioned:
    Appearance

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very pretty I just don’t like how dingy and yellow it gets I mean I guess you can clean it but yeah that’s the bad thing about clear cases

    I would recommend this to a friend