Customer Ratings & Reviews
- Model:
- 77-65423
- SKU:
- 6422378
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.
This summary was generated by AI based on customer reviews.
Hmmm, ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case already turned yellow and already cracked
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear of the aesthetic and structural struggles your Symmetry Series Case is dealing with lately, but the good news is we've got an awesome warranty that will quickly get things back on track. Just ping our handy Otters via the link below or at 1-855-688-7269 and we'll have this all fixed and cleared up with a brand-new replacement in no time!
https://www.otterbox.com/en-us/warranty-claim
Cheers,
OtterBox Customer Service Team
Good Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid case. Recommend getting a screen protector to use in conjunction with the case, since you could still scratch your screen if you drop your phone just right. Trust me--I speak from experience. :(
I would recommend this to a friendClear cover
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing to it really, and just barely protects ………….
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Great case great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this case. Had to buy a new one after the one I originally bought was starting to be worn out. It lasts over a year and protected my screen from breaking!
I would recommend this to a friendVery beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I first got my iPhone I had this case, but it broke I guess from my phone falling too many times. I didn't even need to change it but seen this on sale I was like why not?
I would recommend this to a friendGreat for the 12
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased for my daughter's new iPhone 12 and it has served well for 7 months now. She travels quite a bit and depends on her phone because of her profession in performing arts.
I would recommend this to a friendBestBuylove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love my new phone.. Thank you Best Buy for all your help. Ed was so great helping me pick out the case and Jonathan put the phone in the case and added the glass on top.
I would recommend this to a friendSymmetry Sparkly case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a good purchase but after awhile the volume buttons caved in and the volume up one stopped working as good as the other ones
I would recommend this to a friendNot very good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good it faded to a poop brown color after a few months
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Dan! We are so sorry to hear that you experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Reliable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. I’ve had it on my phone for months along with a screen protector and it looks like new & still does the job!
I would recommend this to a friendOtterbox
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all Otterbox cases. This one is simple and cute with a touch of glitter to add some spice. I like that my phone color pops through the case.
I would recommend this to a friendGreat protection for purple iPhone 12
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the purple iPhone 12 and wanted something to show off the pretty color and keep it protected. Easy to install and works as designed.
I would recommend this to a friendMy second book.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new iPhone 12. It holds so much more information and especially all my photos. Also I do a lot of work on it concerning my business.
I would recommend this to a friend- Pros mentioned:ProtectionCons mentioned:Color fading
Clear turns to yellow phone case.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case yellowed after about 6 months of use. However it did provide good protection for the iPhone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Just great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I have dropped my phone a few times ( not majorly) and glasses did not break, was a very nice color/design too
I would recommend this to a friendNot good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had Otterbox cases for my phone. I got this when I got my new iPhone because I didn’t want to hide the color. First time I dropped my phone, the corner split out of it. Very disappointed.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series clear case! It's certainly odd to hear that your case broke so quickly, and we'll be sure to get your feedback passed up the ladder to our design team. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Great purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used this for a few weeks. It’s pretty scratch resistant. The sparkle is beautiful!
I would recommend this to a friendNot it!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s just like any other case. I have an iPhone 12 Pro and I had this case on and my phone shattered on the back. Maybe it was the way it dropped but it still should’ve protected it!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear that your iPhone suffered such damage to its backside while under the watch of the Symmetry Series Case. Protection is always our top priority, and we put forth every effort — from design and materials to manufacturing and post-production testing — to ensure that our products will offer the very best protection available to limit the potential for such discouraging outcomes. Unfortunately, any given incident is still subject to a variety of unique dynamics which are at times beyond our control and prevent us from being able to guarantee that all exposure to risk will be eliminated.
Although our warranty cannot be extended to your device, we would very much like to help get you set up with a new OtterBox in the event your current unit may have been compromised in some way as well. Please feel welcome to reach us at 1-855-688-7269 and we will be glad to assist you further.
Kindly,
OtterBox Customer Service Team
Otter box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always purchase otter box to protect my phone! I can still charge my phone on my charger stand without removing the case.
I would recommend this to a friendLucky to find
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't beat Otter Box. We were lucky to find a fairly good selection of iphone 12 at Best Buy.
I would recommend this to a friend