Customer Ratings & Reviews
- Model:
- 77-65423
- SKU:
- 6422378
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Symmetry Clear Series case's protective qualities, excellent fit, and crystal-clear transparency that showcases the phone's color. Many appreciate its lightweight design and ease of use, along with its attractive appearance and good grip. However, some customers noted that the case may discolor over time and is prone to scratches. A few also mentioned that the price point might be considered high by some.
This summary was generated by AI based on customer reviews.
perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case as always! a little hard to put on the first time (very snug) but its great love the sparkle
I would recommend this to a friend- Cons mentioned:Button functionality
Poor construction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was bent and the buttons on the phone wouldn’t work. Took it back for a refund.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the troubles you ran into with your Symmetry Series case! It's certainly odd to hear that your case was bent and not working with the buttons on your phone, and that is not the quality we expect from our products. We're bummed to hear that you ended up returning your OtterBox, but we hope you choose to give us another shot in the future. If you ever run into any other issues with one of our products, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Terrible Quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t understand all the positive reviews on this. If it was a $5 case I would not be surprised, but at this price it scratched badly and discolored within days. I have always had clear cases and I take good care of my electronics. Beyond disappointing.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced a discoloration issue with your case. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Perfection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only case I buy for my phones. It’s slender and protective. My favorite style of case.
I would recommend this to a friendOtter Family!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made to tough to do the job, supple enough to be placed in you pocket.
I would recommend this to a friendDid not last for the money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case wore out far too soon for the cost. It separated at the seams.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced some separation at the seams of your case over time. We have amazing warranty and we would be happy to get you set up with a new case. To use this warranty, please go to our website in the Warranty section, or please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Very affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a case for my I phone 12 and this was affordable and I have had no problems
I would recommend this to a friendVery nice case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice sturdy but yet thin case. Glad to see Otterbox finally made a case that looks feminine.
I would recommend this to a friendLove it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a nice case. Love how I can still see the color of my iPhone.
I would recommend this to a friend- Pros mentioned:Fit
Cell cover
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It fits good its not clear after a few weeks its yellow and ugly.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
- Cons mentioned:Color fading
Yellow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It offers very good protection the problem is it turns yellow.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Love the clear sparkles!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had really good luck the the similar case for my iphone 11 for the last 2 years and wanted the same clear case look and feel for my iphone 12.
I would recommend this to a friendExcellent Case.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Case. Strong. Nice looking. Magsafe compliant.
I would recommend this to a friendCase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In buying a new phone i knew i needed a durable case so i knew i had to come here to Bestbuy.
No, I would not recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing, I’m a clutz so I’ve dropped my phone and few times and it’s still not cracked
I would recommend this to a friend- Cons mentioned:Color fading
Turns yellow
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the OtterBox brand and I like the clear case. But I hate how they turn yellow over time!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear your current Symmetry Clear Series Case has hit an aesthetic snag in terms of the unsightly discoloration, but it won't be a problem for our handy Otters to help get this all cleared up in a hurry with a brand-new warranty replacement that we trust will keep your iPhone looking sharp for the long haul!
Just use the link below or give us a ring at 1-855-688-7269 to set things in motion and we'll take it from there!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter bought this for her new phone and says she loves it!
I would recommend this to a friendDurable but begins to yellow
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Rugged and durable. Provides a little bit of shimmer but began to yellow in about 5 months.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
OtterBox Symmetry Clear-iPhone 12
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a cover for my iPhone 12. Love the look and feel!
I would recommend this to a friend- Cons mentioned:Color fading
Otter box
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love overall quality of otter box products for protection but this case yellowed quickly
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Great to know the Symmetry Series Case is getting it done in terms of protection, though we were sorry to hear of the discoloration. Fortunately, it won't be a problem for our handy Otters to help clear things up with a brand-new warranty replacement, which we trust will give you no such trouble going forward!
https://www.otterbox.com/en-us/warranty-claim
Happy Holidays,
OtterBox Customer Service Team