Customer Ratings & Reviews
- Model:
- 77-65767
- |
- SKU:
- 6422366
Customer reviews
Rating 4.7 out of 5 stars with 345 reviews
(345 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the excellent protection and snug fit offered by the Symmetry Clear Series case. Many appreciate the case's design and high-quality construction, noting its ease of use and lightweight nature. However, some find the case slippery and others mention concerns about button responsiveness and the price point. Overall, the positive feedback on protection and fit outweighs the negative comments regarding grip and cost.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst case I have ever bought. Impossible to take off. Almost bent my phone struggling with it for more than 30 minutes to remove.
This review is from OtterBox - Symmetry Clear Series for Apple® iPhone® 12 and iPhone 12 Pro - Moon Walker
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there, Wilfredo!
We're sorry to hear about your disappointment with your Symmetry Series case! The good news is, we have a helpful tip for easier installation and removal of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Rated 1 out of 5 stars
Don’t waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap and discolored in less than a month. The clear turns into a dingy yellow color.
This review is from OtterBox - Symmetry Clear Series for Apple® iPhone® 12 and iPhone 12 Pro - Moon Walker
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to hear your current Symmetry Clear Series Case is suffering from such cosmetic complications. Our Otter engineers work diligently to keep such things at bay, so we're confident that a brand-new warranty replacement will be better able to keep your iPhone looking sharp while covered for safekeeping going forward. Just ping our friendly, color-conscious Otters at 1-855-688-7269 and we'll be glad to help get one in the works!
Best,
OtterBox Customer Service Team
Rated 1 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still haven’t gotten my phone and I am dissatisfied with my service.
No, I would not recommend this to a friendRated 1 out of 5 stars
horrible service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.phone is fine. best buy service is horrible ....
No, I would not recommend this to a friend- Pros mentioned:Protection
Rated 5 out of 5 stars
Good quality case for an affordable price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case. Good combination of protection, thinness and looks.
I would recommend this to a friend





