Customer Ratings & Reviews
- Model:
- 77-65471
- |
- SKU:
- 6422359
Customer reviews
Rating 4.5 out of 5 stars with 1039 reviews
(1,039 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Symmetry Clear Series case's protection, fit, and clarity, frequently praising how well it protects their phone and its slim profile. Many appreciate the case's ability to showcase the phone's original color while providing a secure grip. However, some users mention challenges with button accessibility and find the price point to be relatively high. A few also note potential for discoloration over time.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Rated 4 out of 5 stars
Good protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Offers good protection but does scratch pretty easily.
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friend - Pros mentioned:Protection
Rated 3 out of 5 stars
Solid protection but discoloration(Yellow)
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great, stylish, and protective case for the phone. However, within weeks, the case has started to turn yellow all around. Most clear cases do but the rate at which this did considering it’s a Otterbox, little disappointing.
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Rated 4 out of 5 stars
Phone protector
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product.protects the phone. Is a little slippery
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friend - Cons mentioned:Bulk
Rated 4 out of 5 stars
Nice slim phone case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone case by otter box! Not bulky at all!!!
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friend Rated 5 out of 5 stars
Great case and great BestBuy service to deliver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have seen it on my buddies phone and he dropped it on purpose to show me how tough it is. I ordered one but made the mistake of not changing the address. BestBuy immediatly helped me and is now sending it in 2 days! Great BestBuy service and no extra charge!
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friend- Pros mentioned:Fit
Rated 4 out of 5 stars
Nice fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits the IPhone Pro Max very well. So far so good.
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friend Rated 5 out of 5 stars
Protect your investment
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case has saved the phone from being broken many times. Unfortunately, just as every other clear case does, this case has slightly yellowed. Small price to pay compared to a new iPhone, or the inconvenience of having to replace said iPhone through warranty.
I would recommend this to a friendRated 5 out of 5 stars
Good protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this case, it lets the blue show from my iPhone, also if you want there is a front cover with a clip available from the same manufacturer. It does not say it is for this exact case but it does fit perfectly. Just be sure it is for correct phone model for the face cover with clip.
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friendRated 5 out of 5 stars
Great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased the Symmetry case for previous models of I phones and I have been happy . I also have the Defender case. I prefer the Defender case by the same company for the additional drop protection
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friend- Pros mentioned:Clarity
Rated 3 out of 5 stars
An Important Flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the transparency of this. However, I would never buy it again because I couldn't get it on my iPhone. It was so tight that I had to get someone else to do it for me and even that person had a very difficult time doing it!
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move counterclockwise, and you should have an easier time installing the other three corners! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Rated 4 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the more Sleek options that OtterBox has. So far awesome durability. I am a little skeptical that the outside boarder of the phone case is not deep enough to protect any fall/drop damage to the screen. Will purchase a screen protector just in case. Overall good product.
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friendRated 4 out of 5 stars
Someone figure this out ! :(
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but..... These companies still need to figure out how to add additional protection to the glass screen protectors. They still haven't protected the phone screen from drop protection. Aren't these guys supposed to be leaders in this product category ?
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
No, I would not recommend this to a friendRated 5 out of 5 stars
Works well!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s holding up well since I purchased it for my iPhone. It’s a little slick at times on the back and my wireless charger sometimes has difficulty charging it, but it’s been a great case so far. Looking forward to seeing if MagSafe will work with it.
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friendRated 5 out of 5 stars
So pretty
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only dropped my phone once so far and the case kept it safe. What I really like is the case sparkles like diamonds in overhead light and the sun. Mesmerizing! I would purchase again because it's so pretty.
I would recommend this to a friendRated 5 out of 5 stars
Choose this case over other choices!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I choose this case because of the ratings it received on google. Currently am very pleased with this phone case choice. I believe you get what you pay for. OtterBox is pricy however, the product is attractive and well manufactured.
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friendRated 5 out of 5 stars
phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so FAR So good. Otterbox is always a good tough brand. edges are extra thick so kinda hard to get to the volume on off button on the side. Adds a little weight to the phone. but thats what will make it good for drops.
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friend- Pros mentioned:Protection
Rated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case arrived and packaging was already opened. Case had fingerprints all over it. Case itself is protective but scratches easily. Overall disappointed! Will return for sure!
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Alfio,
We're so sorry to hear about this discouraging experience you had with this Symmetry Series case. We assure you this is anything but normal. If you're willing to give this another shot, we'd be happy to take things from the top with a warranty replacement which we trust will have no such issues going forward. Please feel free to give us a call at (855) 688-7269 and we'll dive in with the assist!
Best,
OtterBox Customer Service Team
Rated 5 out of 5 stars
Sleek and Sturdy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always used Otter box cases for my cell phones. They are sturdy and last a long time. This one is a bit snug when I try to remove it. Other wise it is a nice clear case.
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friend- Pros mentioned:Protection
Rated 2 out of 5 stars
Provides Protection but turns yellow
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is beautiful and does provide protection. The issue is that after a couple weeks/months it’s starts turning yellow/brownish with exposure to sunlight. It didn’t leave my phone for hours in the sun it was just natural sun exposure from being outside and using the phone. The color the phone case turns makes it very unappealing. Although otterbox did provide me with a replacement, that replacement started turning yellow a couple of weeks after I got it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're so sorry to hear that you've had back-to-back discouraging experiences with the Symmetry Clear Series Case, and we absolutely want to help make sure you have aesthetically pleasing go of it from here on out. Just give our friendly, color-conscious Otters a call at 1-855-688-7269 and we'll be glad to help figure out the best path forward!
Best,
OtterBox Customer Service Team
Rated 5 out of 5 stars
Love this phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this phone, I upgraded from an iPhone 6 and the camera quality and speed of this phone is so much faster and better than what I previously had. Everything is so fast with this phone. I love it.
This review is from OtterBox - Symmetry Series for Apple® iPhone® 12 Pro Max - Clear
I would recommend this to a friend







