Customer Ratings & Reviews
- Model:
- 77-65471
- SKU:
- 6422359
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers express satisfaction with the Symmetry Clear Series case's protection, fit, and clarity, frequently praising how well it protects their phone and its slim profile. Many appreciate the case's ability to showcase the phone's original color while providing a secure grip. However, some users mention challenges with button accessibility and find the price point to be relatively high. A few also note potential for discoloration over time.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, does get a lot of finger print residue (as all clear cases get) however it does provide a lot of support !
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves the case. It’s slim not bulky and doesn’t fade to a yellowish color
I would recommend this to a friendDon't drop your phone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. I dropped my phone a few times and the case was able to do what it does and very sturdy.
I would recommend this to a friendLove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apples cover was too slick and slippery. Had to go with the otterbox. It still makes the iPhone 12 promax look gorgeous!
I would recommend this to a friendOne of the best cases
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Bought it for the wife after she broke the back of her phone even though it was in a case
I would recommend this to a friendgreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great phone case, not too glittery which is nice. good quality. I’ve dropped my phone a couple of times and so far so good
I would recommend this to a friendgood stuff
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is just such a great product. I really think that everyone should have one of these in their life.
I would recommend this to a friendAmazing case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice case. Protective and looks gorgeous with my blue phone. But hard to put on, but shows that it is protective.
I would recommend this to a friend- Pros mentioned:Case quality
Not worth the price and ESPECIALLY the design
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an "OK" case, it does feel sturdy and such, but as many complain. This CASE is WAY too tight! You feel like you are going to break the phone putting it in, and similarly taking it out. I'm not sure if its due to the square design over the prior rounded, but I had to return it. I didn't like the case fit due to the tightness and furthermore the case has no real grip, its SLIPPERY even when dry and in the house. Also if you old the case the wrong way towards the bottom you feel the sharpness between the hard shell and silicone by the plugs. Overall I was disappointed from the first instance I peeled it out of the box and found the LUMEN series from otter box on the apple website. I would recommend that product immediately over this as its not really clear on the sides and the LUMEN pretty much as a color to match your phone and still offers the clear back. Go check that one out, I think you will be happier and its cheaper!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your troubles with your Symmetry Series case! We greatly appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. We're bummed to hear that you ended up returning your OtterBox, but we're happy that you found something you liked with that Lumen Series! If you run into any other issues, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269 or reach out to us here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Excellent cell case
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the otter box symmetry iPhone cases, especially the sparkly ones! Looks fabulous on my silver iPhone 12.
I would recommend this to a friendGood fit for iPhone 12 Pro Max
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tight fit initially but this is a good case to protect your camera because it is bulging out. Cant go wrong with OtterBox
I would recommend this to a friendtight fit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Boxes have always been great> this model is very hard to get your phone in and has a very slick finish so hold on tight
I would recommend this to a friendGreat case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my wife and she loves the sleek design as well as it still being tough enough to protect your investment.
I would recommend this to a friendClear Case rocks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Unfortunately most if not all clear cases turn yellowish over time. Still clear for now.
I would recommend this to a friendLove Otter Box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted and being in stock is always a bonus. Competitive pricing with online retailers
I would recommend this to a friendmust have
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.case is hard to get on and off but at least you know if you drop your phone it won’t accidentally pop out of the case
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is I good case no complaints at all....
I would recommend this to a friend- Cons mentioned:Price
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case but not worth the money. Could get a case much cheaper to do the same job
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Doge,
We're so sorry you're feeling as though the price of this Symmetry Series case isn't quite in line with the overall value it adds to your iPhone experience. We can’t speak to the attributes of our competitors, but if you are looking for all-around, everyday protection you can rely on, then you want an OtterBox. We have been a committed leader in mobile device protection since 1998 and are the No. 1-most trusted smartphone case brand. OtterBox pioneered the rugged case industry and we’ve always focused on providing the very best in custom solutions that enhance the mobile experience. If you're still unsure, please feel free to give us a call at (855) 688-7269 and we'd be happy to boost your confidence!
Best,
obcst
New stuff for the phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm just learning the new iPhone and was told from others what i need to buy and this was one of the products
I would recommend this to a friendWanted to love it but didn’t
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to love this case so bad but the buttons were so stiff and hard to push. It didn’t seem like the case was lining up with the phone. I felt like it was constantly pushing on the volume button so I returned it. I love otterbox and until now they’ve been the only brand of iPhone cases I’ve used. They have an awesome warranty so I’m bummed this didn’t fit properly. I returned it for a speck case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jen,
We're bummed to hear you've decided to forego your OtterBox case for an alternative. For future reference, new cases require a period of consistent use to 'break things in.' The buttons on your case may be a little stubborn at first, but they should warm up after a couple weeks.
We really hope this experience doesn't turn you away for good. In the meantime, if you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd love to help.
Best,
obcst