Customer Ratings & Reviews
- Model:
- 77-81768
- SKU:
- 6439197
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Symmetry Clear Series case for its excellent protection and perfect fit for their Samsung Galaxy S21 Ultra 5G phones. Many appreciate the case's clarity, allowing the phone's design to shine through, and its ease of use. While some find the case a bit pricey or heavy, the positive feedback on protection and fit outweighs these concerns for most users.
This summary was generated by AI based on customer reviews.
Case
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case but it wasn’t the right one for my phone
I would recommend this to a friendCámara protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will like protección for the camera lents sensitivo
I would recommend this to a friendNewPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the phone has been fine. There might be a battery issue. But I need to evaluate it some more.
I would recommend this to a friend- Pros mentioned:Protection
cover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my phone hasn't fallen. hopefully it does it's job.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Liza!
Thanks for taking time to leave a review! We'd love to hear any detailed feedback you might have about your case, so if there's anything keeping this from being a 5-star experience, we'd be happy to hear your thoughts. Feel free to call us at 1-855-688-7269, and share your experience with us!
Best,
OtterBox Customer Service Team
Good basic case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a decent case but i prefer thicker and without sparkles. This may go back.
I would recommend this to a friendGreat daily carry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very nice, clean, no frills case. My wife likes it well enough for a daily carry
I would recommend this to a friendPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone is good. Great pics it does everything I need it to do.
I would recommend this to a friendThe Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont like the sparkles but ok. Will next time buy a totally clear case.
No, I would not recommend this to a friendCute
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute, with a daek phone it makes your phone look like a galaxy.
I would recommend this to a friendBestbuy.com
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still trying to get use to phone. Im not good with electronics.
I would recommend this to a friendIt's cute
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cute and simple look. Looks nice against my black phone.
I would recommend this to a friendHandy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's versatile. You could insert pictures to display...
I would recommend this to a friendMs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone has been a total disappointment. It freezes often and will not turn off. I did not use my previous phone as trade in. I will probably reactivate it.
No, I would not recommend this to a friendNot great case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty case but when phone dropped it cracked my screen and didn't protect my phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We are so sorry to hear about the damage your S21 Ultra sustained while under the watch of the Symmetry Clear Series case. Although we genuinely do put forth every effort—from design and materials to manufacturing and post-production testing—to ensure our cases will be up to the challenge, unfortunately, any given incident is still subject to a variety of unique dynamics that prevent us from being able to eliminate all exposure to risk. Our warranty can't be extended to your device, however, we would very much like to help get you set up with a new case for a fresh start. Please feel welcome to reach us at 1-855-688-7269 and we'll be glad to assist you with this.
Kindly,
OtterBox Customer Service Team
Turns yellow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described only thing is it turned yellow very quickly. High price tag
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Good to know the Symmetry Clear Series Case has otherwise met your expectations, but we totally get how important it is for your Galaxy S21 Ultra 5G to look its best while covered for safekeeping, and we're sorry to hear about the unsightly discoloration. We’re confident a brand-new warranty replacement will be better able to keep things clear for the long haul, so feel free to use the link below to set things in motion, and we’ll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
not too good
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.didnt really give me the securty of not breaking or cracking my phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you're not feeling overly confident in the Symmetry Clear Series Case. Is this just your general impression of the overall design, or has something actually happened to your Galaxy S21 Ultra 5G? Please feel welcome to reach out to our friendly Otters at 1-855-688-7269 if we can be of any assistance, and we'll always do our very best to help.
Best,
OtterBox Customer Service Team
Ok case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not feel like the phone would be secure in this case. decided to get the defender series.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Jday,
We're sorry to hear the Symmetry Series Clear case didn't make your Galaxy device feel secure. You can rest easy though knowing that all of our products go through over 200 hours of testing to ensure they're ready to safeguard your device. Whether it's the Defender Series or the Symmetry Series, you can relax knowing your phone is protected.
Cheers,
OtterBox Customer Service Team
Does not fit!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This absolutely DOES NOT fit the phone I purchased for (Samsung S21 5G Ultra) I thought I maybe purchased the wrong one and double checked the box...however I did not...the cutout is not correct for the camera and therefore the top right of case (when front of phone is facing you) does not snap in place, had to return as the phone is very expensive, so I want a case that fits properly to protect my purchase.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Melissa,
Hmm, it's odd to hear your Symmetry Series Clear case didn't fit your Galaxy S21 Ultra. Is it possible you're using a different device? Either way, feel free to call us at 1-855-688-7269 and we'll troubleshoot this further for you.
Best,
OtterBox Customer Service Team
Not impressed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely wasnt impressed with this case. Doesnt have enough of a lip on it to protect the screen
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not feeling confident with your Symmetry Series case! Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. If you do end up running into any issues with your case, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Not grest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case does not have a big enough lip to protect the glass
No, I would not recommend this to a friend